Posted on 11/03/2005 7:38:42 AM PST by SoFloFreeper
FYI, in NO CASES are sales reps in the pharm industry people w/o secondary education and, in most cases, they are far more knowledgeable about the product and disease states they are addressing than pharmacists or MDs. They are experts on the 3-5 drugs that they are selling and can run rings around virtually every healthcare provider on the efficacy and side effects of that product. There is no possible way that a general practitioner or pharmacist can know every product on the market today inside-out the way a rep can. He lives it every day and has to go through intense pharmacological training and is tested on a regular basis. I could stand toe-to-toe with any of the Specialists that I called on when it came to the pharmacokinetics and pharmacodynamics of my drugs and the rest of the drugs in their class. If I couldn't, they wouldn't waste their time talking to me. They are far too busy to listen to someone who isn't on their level of expertise. And please don't try to rebut with the "wining and dining" arguement. We would bring pizza or sandwiches in for the staff maybe once every few months and I truly doubt anyone can be "bought" for a few slices of pizza, especially when other companies are doing the same thing. For the last 5 years it has been against AMA and the industry guidelines to take a physician to any recreational activity outside of his place of work. Reps don't have any inside knowledge of adverse side effects if it's not on the label or published by their companies. The companies can deintely be faulted for witholding pertinent information but don't go after the reps who are way down on the company food chain and assert that they are turning a blind eye to fatal side effects. The vast majority of reps would be more upset than the pharmacists or MDs when this came out because it is their reputation and integrity that's on the line. Are there reps who mislead practitioners? Sure. What industry with tens of thousands of people don't have some that flunk the ethics test? MDs? Pharmacists? Bad apples in every group but the vast majority of reps are out there trying to convince practitioners to use the right med for the right patient. I was in the industry for 15 years, my father for 35 and my wife for 20. We never, repeat, never misled anyone on side effect profiles.
P.S One of my partners in my territory has a degree in microbiology and the other has a masters in nursing. I was the "undereducated" one with a bachelor degree in economics.
I'm sure those with nursing and microbiology degress are highly educated - just not in pharmaceuticals. My husband worked as a detail rep while also practicing pharmacy. He says he was in the minority - 2 pharmacists in the whole company of reps. (but he made better money as a rep than as a pharmacist - with better hours)
Regardless, pharmacists are still the most educated and knowlegable on medications of all kinds. Even medical doctors spend a minimal amound of time studying pharmaceuticals in med school compared to the depth of education pharmacists receive on the subject. Then after one receives a degree in pharmacy, the education continues - forever - or at least as long as they practice pharmacy. They must keep up on the lastest information on all medications. It's their job, and people's lives depend on it.
A medical doctor should not rely on pharmaceutical sales people for all their informational needs, and I'm sure most of them seek more information if they have really serious questions. There is no doubt that detail reps of other educational backgrounds can be educated sufficiently in the scope of their new profession, but the bottom line is still the sale.
FYI - my husband was a pharmacist, a detail rep and is an MD. He is in a position to comment on your statement and he says it is simply not true - particularly the statement regarding the disease states. He states that the drug rep is educated intensely, but the education comes from the company whose bottom line is sales. Since the company is providing the education, the rep is educated to the extent of what the company wishes them to know. Yes, he says sales reps can be very knowledgeable on a particular medication. However, A pharmacist has the educational background on all the aspects and mechanisms of pharmacy and pharmacology. Your reaction doesn't suprise him, in that it's just something that a person with any other background simply cannot appreciate.
There is no possible way that a general practitioner or pharmacist can know every product on the market today inside-out the way a rep can. He lives it every day and has to go through intense pharmacological training and is tested on a regular basis.
It appears I've touched a nerve with you and don't intend to discount your knowledge. But claiming what you do - I'm sorry, but according to one who has been all those things you are commenting on, and has been an "insider" he feels strongly otherwise. He agrees that he doesn't feel detail reps will knowingly mislead a doctor on side effects, but since the extent of the detail rep's pharmacological eduction is provided by the company, it's not known if the rep has a true independant knowledge.
Oh and by the way, I hadn't thought of the "wining and dining" angle, but since you brought it up, I do know docs who love their freebies. But while it will get you in the door to the office, it doesn't mean they feel you stand "toe to toe" with them.
BTW, don't take any of this personally. I truly feel these companies get a raw deal and don't do enough to get the word out on all the good things they do. I also know how seriously many reps take their jobs and it hurts me to see conservatives buying into the liberal smear campaign against them.
I read your home page and I want to congratulate you on raising 2 conservative children and for converting your husband. I had to do the same with my wife. She actually voted for Clinton in 92 before we met and now she's to the right of Rush on most issues :-)
"And also please explain why the vast (and I mean VAST)majority of asthmatics, under the treatment of physicians in this country, refill their albuterol every 6 weeks when, in fact, a properly controlled patient should only refill their albuterol a maximum of twice per year and realistically should only need one canister per year".
This statement alone reveals much. You deal with literature. Physicians deal with actual human beings who all react differently. THIS is where their knowledge and education eclipse whatever training you've received. I can't begin to answer the questions you ask regarding albuterol and oral steroids - since I am not a physician. They can most probably be explained by the physician who is presribing the medication. Have YOU asked any of your clients why this is so? Perhaps you could have an enlightening conversation. If it were all so easy and "black and white", then everything would be OTC and we could all treat ourselves by simply looking it up in a book. However you keep saying "general practitioners" and I agree with you there. They deal in "general" medicine and one cannot be an expert in all things.
But even so, and although I do have a medical background, I certainly don't claim to know more than medical specialists - even in the field of my expertise. I know from my own experience working in a hosptial. We would roll our eyes and question physicians (privately of course) on why they ordered what they did and why they did what they did. After years of experience and some well needed maturity, I found I didn't know the whole story. Maybe as a medical doctor, they had a depth of understanding the complexities of individual cases that I - with my few intensive years of training - could not possibly understand. I am not so arrogant to claim that my meager knowledge - thorough though it may be, can compare with years and years of intensive study in a university setting, followed by many more years of residency and fellowship training. I knew based on the literature and the extent of my training what the recommendations were, and if this is "x" then you do "y". Well, the reality of medicine is not black and white - unfortunately some new physicians find this out the hard way. In many cases it takes years to fully understand the subtleties of human life and the various ways the same medications can affect people so differently.
If pharmaceutical sales reps had a superior knowledge - above that of pharmacists and physicians - of all things related to their medicines - efficacy, disease state, etc. then you should be licensed to treat and prescribe. There is a reason this is not the case. Finally, my husband was really pretty disturbed last night after reading your comments. He thought your company - and your clients - while they would be happy you are so well read and familiar with your products, would not be entirely pleased with your assertions, and that it might be in your best interest to take a more humble approach - at least publicly - message boards such as these, notwithstanding. Please, I don't mean to be offensive to you - I'm sure you are very capable and knowledgable in your profession. But it's important to keep in mind the limitations of one's profession - be it doctor, pharmacist or sales rep.
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