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The latest buzz: 'Home-shoring'
The Times of India ^
| SUNDAY, MAY 29, 2005 09:04:53 AM
| The Times of India
Posted on 05/29/2005 6:29:17 AM PDT by CarrotAndStick
click here to read article
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To: CarrotAndStick
Jet Blue's "call center" consists of some servers in New Jersey and a lot of college students and stay at home moms, mostly in Utah and Idaho, with DSL lines and Avaya IP Agent software on their PCs. Works good.
21
posted on
05/29/2005 11:04:33 AM PDT
by
InABunkerUnderSF
(San Francisco - See It Before God Smites It.)
To: CarrotAndStick
To: ddtorque
JetBlue does this. Very cool. Saves on gas too.
Many of my students' parents have taken reservation jobs with JetBlue. It is nice to see a legitimate home-working job and with benefits to boot.
23
posted on
05/29/2005 11:46:26 AM PDT
by
moog
To: Diddle E. Squat
You actually SPOKE with a cusomer service---
I personally can't stand it when someone from outside the US calls. Half the time I can't even understand it.
24
posted on
05/29/2005 11:47:39 AM PDT
by
moog
To: jimtorr; All
My wife and I both did this for a while about 2 years ago. All you needed was a high-speed internet connection and a phone headset. It was a great way to make a little bit of on-the-side money - together we'd pull in about $500-$600 a month. It wasn't profitable enough to be a primary source of income, but as a secondary, it was very helpful.
We worked as "Independant Contractors" for West Telemarketing group, fielding customer service and order calls for Home Shopping Network.
http://www.workathomeagent.com
25
posted on
05/29/2005 12:08:42 PM PDT
by
ItsOurTimeNow
("Para espanol, marque el dos.")
To: Eepsy
You need one of those $50 a month unlimited calling plans (sometimes), broadband internet (almost always), and a headset phone.
Be sure to check out the phone contract- I believe my SBC unlimited calling plan indicated it was not to be used primarily for business, as a "home call center" surely would be classified. Don't know if they would enforce it.
26
posted on
05/29/2005 6:35:19 PM PDT
by
armydoc
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