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Delta deals with PR nightmare
Atlanta Journal Constitution ^ | April 6, 2003 | scott leith

Posted on 04/05/2003 9:46:26 PM PST by Fixit

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To: sphinx
Non Union
Their pilots and crew fly more hours per month.
The employees get a piece of the company.
The employees are treated as assets and not advesaries.
Wages are set by market forces, not union contracts.
Their people like the company.
The public likes their price.
They treat their passengers like customers and not cattle.
I have even seen a captain husseling passenger bags, at check in.

It would not surprise me to see many of the planes that are now flying for United and perhaps American with a Southwest
Logo on their side in the future.



41 posted on 04/06/2003 12:40:21 PM PDT by cpdiii (oil field trash)
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To: cpdiii
It would not surprise me to see many of the planes that are now flying for United and perhaps American with a Southwest Logo on their side in the future.

If any weren't 737's it'd surprise me...

42 posted on 04/06/2003 1:02:25 PM PDT by supercat (TAG--you're it!)
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To: SamAdams76
SamAdams76,

Yes, I'm sure Southwest will probably stick with the 737. Flying just one fleet type is the most economical way to go, and has worked well for them.

There have actually been 3 or 4 "generations" of 737's (see "737 Info" below, after the end of my message). I am not sure which generation of 737 Southwest flies. As far as I know, they may already fly 737's from multiple generations. Maybe there is a "Southwest fan" out there who could tell us. Either way, if I were a guessing man, I'd guess that you were correct about Southwest's plans to keep buying increasingly newer "generations" of 737's. They come in all sizes nowadays (737's, that is!!).

I agree with you about Southwest's "cattlecar" approach. I flew Southwest from Las Vegas to LAX last October. I got there early enough (about 30 minutes in advance) to get into the back of the "A" group, so I was basicly happy. However, just before boarding commenced, they announced that anyone who had a "checkerboard" pattern on the bottom of their boarding pass would have to step out of line for a "random" bag search. Yes, you guessed it, I had the dreaded checkerboard on the bottom of my boarding pass. I raced over to the security search area, and asked them to search me quickly, so I could get back my spot in line. They informed me that they could not search me until boarding actually commenced, and told me to sit down and wait. I was NOT amused!!! The other people who were also selected for the random molestation also showed up, expressing sentiments similar to mine (what a surprise!!). I made sure I was the first one searched, and then I just worked my way directly onto the boarding ramp the moment they were done with me. Although unhappy, I still managed to get a decent seat. That was probably my worst experience with Southwest. Other than that, I have no complaints about them (I have only flown them twice). Now the FAA has done away with the random searches at the gate, so that shouldn't be a problem anymore.

I agree with you about giving out numbers when you check in. That would be a better approach than having the "A, "B", and "C" boarding lines, and forcing people to stand in line for an hour just to get a good seat. When I flew ValuJet back in 1995 (before the fateful crash into the everglades over by Miami, which forced them to change their name to AirTran), they did exactly what you suggested. They gave out cards with numbers. Whoever checked in first got card number 1, and got to board first. It worked out quite well. That would be a good improvement for Southwest to make. Instead of handing out cards with numbers, they could simplify the process even more by simply printing the numbers right on one's boarding pass. That way, no one from SW would have to keep track of the numbered cards. Someone drop that into their suggestion box!!

Interesting to read the other posts about why Southwest makes a profit while others don't. Hopefully, the upper management types at the various airlines are reading this thread, and taking notes!!

737 "generation" info for those who are interested:

The first generation 737 came out back in the 1960's: the 737-100, and the 737-200. If I recall correctly, someone told me a few years ago that the last of the original 737-100's was recently disassembled and scrapped at an airport outside of Miami. Some 737-200's are still flying today, although many of the "mainline" airlines are retiring them, and they are being bought by smaller airlines, or charter and cargo operations.

The second generation 737 was the 737-300, 737-400, and the 737-500. They are essentially identical, the main difference is their length. I think of them as the "middle-aged" 737's. United Airlines flies a lot of these.

The third generation is the 737-600, 737-700, and 737-800. These represent the youngest generation. The -600 is the smallest, and each higher model number gets progressively longer. Continental and Delta, among others, fly a lot of these.

The absolute latest model 737 is the brand new 737-900. I am not 100% sure, but it might be an extension of the -600, -700, -800 family. In any event, it is the largest 737 to date. Someone told me that these largest 737's are starting to get to be almost as big as the 757.


43 posted on 04/06/2003 4:53:15 PM PDT by Zetman
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To: Zetman
Thanks for the info. I usually loath 737s because I am 6'3" with a heavy frame. I usually feel like a sardine in one of those things. But the later models are definitely more comfortable. The Southwest 737 I flew to Orlando a couple of weeks ago had more legroom and it seemed the seats were about an inch or so wider. As well, I flew an USAir Shuttle to Washington about a year ago and that was also one of the newer 737 jets so I was rather comfortable in it.

BTW, on Southwest, I got to pick my favorite seat both times. That is the window seat three or four rows from the very back. Reason being is that if the plane is not fully booked, the chances that somebody else will pick that row is very slim. Everybody wants to sit up front and those with weak bladders like to sit way in the back where they can more easily reach the lavratory. Three or four rows from the back is usually the sweet spot. Thus I had the entire row to myself on the way down and the way back!

44 posted on 04/06/2003 6:54:35 PM PDT by SamAdams76 (California wine beats French wine in blind taste tests. Boycott French wine.)
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To: pepsionice
>>(Southwest) would never go into places like Birmingham

I've got news for you - Atlanta-based nationally syndicated travel and consumer talk show host Clark Howard has been telling Atlantans to go to Birmingham to take Southwest for *years*. They don't fly into Atlanta.
45 posted on 04/06/2003 7:02:21 PM PDT by FreedomPoster
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To: Zetman
I was hoping someone would come in with a good rundown of Southwest's operations. Around here (pilot territory), it is either Southwest or the other airlines, so far as who to work for. They are separate. I rode on SW on a two-day advance notice trip recently and I think I will always fly SW.
46 posted on 04/06/2003 7:26:04 PM PDT by RLJVet
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