Posted on 05/05/2017 8:01:24 AM PDT by SeekAndFind
In a genuine unregulated market, passengers would have valid claims for bad faith against the airlines, e.g. conduct not consistent with the passengers reasonable expectations under the contract - to get to his final destination, safely, and without further expense and inconvenience.
It is long since past time that minimum regulatory standards were put in place requring:
1. Adequate leg room, seat space and chair comfort (I can go into any IKEA and find chair backs that are more comfortable than those put in roach class. Really, a piece of foam is a piece of foam - and there is no reason why they cannot be orthopedically conforming as opposed to some other shape).
2. Compensation for cancelled flights - e.g. hotel room, meals, and local transportation. When airlines can cancel flights willy-nilly and at not expense, then they cancel every flight that makes economic sense to cancel as opposed to the extra expense of planning resiliency into the system.
3. Overbooking and bouncing - common guys. Right now it's a rigged lottery with the airline as the bookie getting their action however badly the screw the customers.
Yes. But the passenger was a civilized guy. Hope he too gets a major payout.
Man they should just have taken the seat away from your kind and compensated him with at $200 voucher valid towards a fullfare ticket anywhere in the world in the next year [/scarcasm]
That is next...the video is the problem, not their service.
...not sure they’re the worst. Spirit Airlines and Air France are pretty bad. Spirit is like being in a chicken coup and Air France has some of the rudest attendants imaginable.
Apparently the check-in employee told them it was OK. Then the employee on the plane says that an under two-year old can’t be in a car seat during takeoff, which is totally not true. I think these employees need to be better trained and be tested on policies.
Why? They have the best employees Unions can buy!
Lol
Would I do that??!
Many foreign carriers are state owned, it would be a rather weird sort of irony...
In before the crowd here who thinks the Shears are criminals, that the 2 year should have been tazed,and the parents beaten with truncheons.
“Punching seat or Non Punchign seat?”
“Punching please- I need a good whippin”
“Thank you for flying United- have a nice... errrr um ... clot free flight”
Had a good one yesterday, Spirit put too much fuel on board an A319 for a flight from New Orleans to Atlanta and needed 9 “volunteers “ to deplane along with their checked luggage because we were too heavy to take off.
They offered to put them on another airline the same day and a round trip ticket on a future flight.
They had no problem getting the nine people, they got off cheap as far as I’m concerned.
Don’t see how 2500 pounds makes that much of a difference, the plane was about 75 percent full of people to begin with, they must have screwed up real bad and added enough fuel to get to LAX.
They have really sucked since the merger, used to make Platinum or Gold every year, now I can’t justify paying the higher fares (double or triple Spirit s rates)
I had a friend who would tell me what flights to take to get bumped - and 'win' cash or trips to Hawaii etc... Course back then you didn't go through security and often ran out onto the tarmac and up the stairs to get on a plane. Flying on planes traveling slower than jets that had plenty of leg room and stews offering free meals when trips were over 2 hours...
A nicer slower time... in so many ways.Our world has become courser, meaner and no where near as much fun.
No, tase the parents, beat the toddler. /S
This is ridiculous behavior, apparently so the airline could book an extra seat.
No, tase the parents, beat the toddler. /S
This is ridiculous behavior, apparently so the airline could book an extra seat.
He didn't buy a seat. He bought a contractual right to carriage.
After the Dao incident, the way the airlines are probably going to have to handle passengers like this guy or Dao is to make everyone get off the plane, and then let everyone else back on except for Dao or this guy or whoever they have ordered to leave the plane. A waste of everyone's time, but there you have it.
Any airline that continues to overbook flights is crazy. Don’t they know that people will simply fire up the video phones and refuse to get off, on camera. They will see dollar signs in the air.
The airlines are not going to win this battle and the ones who I feel bad for are the stewards/attendants who have to be the bad guys.
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