Back in the early 90s I was on business in San Jose, California and had mildly similar circumstance. This is American Airlines.
1:30 flight back to Huntsville, AL.
Flight is delayed due to mechanical trouble.
2nd plane is flow in from Portland.
Enroute, it develops a mechanical problem.
143 passengers are standing at the gate waiting on the next move. They announce they have a bus ready to drive us up to San Francisco International to fly to Dallas. Got to leave NOW to make the flight. It is 5:00 pm.
Some quick arithmetic tells me we won’t get to Dallas in time to make the Connection to Huntsville. Last flight into Huntsville would leave Dallas an hour earlier.
American said “ we can put you up in Dallas or put you up here and catch 6:30 flight the next morning. “The coworker I was traveling with said let’s just catch the early flight here.
We stayed and asked, “Can we get an upgrade to first class?”.
American put us up in a local hotel and bumped us up to first class for the return trip.
I still look to American first when checking out flights. A good impression goes a long way.
It’s not really $800. That’s the problem. It’s “credit” that has limitations.
United's new club class.
“disgusted” passengers unwilling to give up there seats...
ha ha ha!!!
What do you suppose would vhe happened if someone had changed his or her mind and decided to take United’s money after they started dragging this guy off?
The tweets are brutal =>
“I keep trying to think of ways United Airlines could have ****ed up more today, and all I have is they didn’t set the passenger on fire.
11:39 PM - 10 Apr 2017
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