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J.C. Penney to sell home appliances again after 33 years
Fortune ^ | Phil Wahba

Posted on 01/21/2016 8:10:52 PM PST by jeannineinsd

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To: faithhopecharity

Many summers ago I bought a trailer house which contained an old Norge Washing machine roughly 20 some odd years old. I used that washing machine for another 10 years without issue. Finally, the water level sensor quit and I didn’t know it was fixable. I went to Penny’s and purchased a machine just like the one I had.

The new one had every single feature that the old one had, but I wasn’t happy that it had nylon gears instead of metal ones. Didn’t occur to me to see if they could be switched out at the time. Could have used the ones from the old machine. Come to find out, the machine was made for Monkey’s by...Norge. Not a name you see very often anymore, but their washer was not only durable, it did an excellent job.

That new machine lasted over 20 years. I gave it to a family of 7 so it got used multiple times, daily!

At the time, Sears wanted 6-800 bucks for most of their models, most were computerized and I didn’t buy into it.
Both stores were in the mall, so it was no big deal to check out Monkeys. They had the model I wanted for the price I was willing to pay and was less than $350 with tax.

I took it home and installed it myself...no big deal except for the fact that I dropped the old machine on my foot as we moved it, damaged the joint on that foot which still ails me from time to time to this day.

Most recent purchase was 2 years ago; a Magic Chef 2.2CF tub apartment size washing machine without the agitator. I love that machine! It’s little, but does one heck of a job, is fully automatic with tons of cycle choices. Bought it online, on sale and it was delivered for free. It was brought up a flight of stairs and right into my apartment. Thank you UPS for your good service! Got it only 2 days after ordering online for a whopping $5.00 for express delivery.

I used to love Penny’s. I don’t know what happened to them but back in the day I bought sheers and drapes from them, they cost a small fortune, but they lasted over 30 years! The drapes were supposed to be dry clean only, but I did a gentle/cold with them and they were just fine. The sheers simply never aged, and were beautiful. I lost them in a move.

I purchased a bed quilt from them for my daughter, and she still has that thing, and uses it still! It was purchased in 1987.

They used to have some good stuff, but I don’t know any more. Haven’t been in Penny’s for years, and I’m not much for browsing.

I do know I’m not impressed with some things I’ve seen at Sears..over priced for the quality as far as I’m concerned.

I was through their store daily all summer and wasn’t impressed.

Yes, privately owned hardware stores DO tend to give much better service than the big box stores. I stopped using HD for that reason several years ago...oh, I think I went to buy some lumber and I couldn’t get anybody to wait on me. And when I did, they did their darnedest to give me the warped out stuff.

So now, their CEO is in charge of Penny’s? :(


41 posted on 01/22/2016 12:55:38 AM PST by PrairieLady2
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To: jeannineinsd

What percentage of the pervert population buys home appliances?


42 posted on 01/22/2016 3:24:51 AM PST by Arm_Bears (I'll have what the gentleman on the floor is drinking.)
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To: jeannineinsd

Why don’t the start selling guns? Sears used to.

I have a Winchester 30-30 that has the words “Sears and Roebuck” stamped on the barrel along with “Winchester.”

“Guns for hunting and freedom and refrigerators to cool your beer” would be a good selling motto for them.


43 posted on 01/22/2016 3:41:03 AM PST by DH (Once the tainted finger of government touches anything the rot begins)
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To: jeannineinsd

Making a run for the homosexual homemakers, eh?


44 posted on 01/22/2016 3:54:06 AM PST by Redleg Duke (The Federal Government is nothing but a welfare program with a dress code!)
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To: Wilhelm Tell

Somebody had given me one of those small general toolkits (for hanging pictures and such - very basic). The first time I used the small claw hammer one of the claws broke off - cheap Red Chinese crap.


45 posted on 01/22/2016 4:24:37 AM PST by kearnyirish2 (Affirmative action is economic warfare against white males (and therefore white families).)
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To: Darth Reardon

SK are good wrenches, too. There have been a lot of tools hitting the pawn shops lately around here, and some are good ones.


46 posted on 01/22/2016 4:33:36 AM PST by Smokin' Joe (How often God must weep at humans' folly. Stand fast. God knows what He is doing.)
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To: yarddog
The days of the catalog 'loophole'.

Good times, before the GCA of '68. Fill out the order form, put your check in and mail it, and a firearm comes in the mail.

47 posted on 01/22/2016 4:37:13 AM PST by Smokin' Joe (How often God must weep at humans' folly. Stand fast. God knows what He is doing.)
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To: rsobin
Hey, maybe Sears will start selling houses again.

Sears once sold its own brand of automobile, the Sears "Allstate." It was a rebadged version of the Henry J built by the Kaiser-Frazer Automobile company in the late 1940s/early 1950s.

48 posted on 01/22/2016 4:43:33 AM PST by GreenHornet
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To: CurlyDave

I thought the same thing about adhesive, but he explained that it will wrinkle on concrete without it. Maybe it’s because we have extreme temperature changes here? He does mostly high end installs and is very particular about things done right.


49 posted on 01/22/2016 6:48:55 AM PST by NorthstarMom (God says debt is a curse and children are a blessing, yet we apply for loans and prevent pregnancy.)
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To: jeannineinsd

Until they prove themselves to be overtly pro-heterosexual, I will never buy anything from them ever again.

So that means I will most likely never buy anything from them ever again.

Any business that attacks my values deserves to go extinct. But wait, they got rid of the CEO? Too late. the damage has been done.


50 posted on 01/22/2016 7:17:54 AM PST by T-Bone Texan (The economic collapse is imminent. Buy staple food and OTC meds now, before prices skyrocket.)
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To: PennsylvaniaMom

You’re right: Sears houses are very cool, and are an important reminder of our history.

I live in a “teardown” neighborhood. All homebuyers here tear down the old houses, built in 1950, to replace it with YUUUUGE McMansions.

These houses have 3 times the square footage as my house. They take up the entire lot and there is no back yard. They are an affront to good taste and the dignity of my neighborhood.

But the irony is that they often times utilize design elements from Sears houses for the front façade. I notice stuff like that.

It is really cool and really lame at the same time!


51 posted on 01/22/2016 7:24:06 AM PST by T-Bone Texan (The economic collapse is imminent. Buy staple food and OTC meds now, before prices skyrocket.)
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To: PrairieLady2

Why would a person want a washing machine without the agitator?

Seems like a fundamental service that you’d want wash machines to provide.


52 posted on 01/22/2016 7:28:34 AM PST by T-Bone Texan (The economic collapse is imminent. Buy staple food and OTC meds now, before prices skyrocket.)
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To: headstamp 2

I remember as a kid, pouring through the Herters catalog.

Everything he had was the very best and sometimes he was even telling the truth.

A few years ago, I saw a Herters .401 powermag at a gun show. It was a large revolver and really well made. In fact I later learned they were made by JP Sauer and Son. The same revolver was also available in .44 and .41 mag.

The price for the .401 was unusually low but you would have had to buy a set of dies and brass from Herters at the same time as loaded ammo was not available anywhere else.


53 posted on 01/22/2016 7:44:58 AM PST by yarddog (Romans 8:38-39, For I am persuaded.)
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To: T-Bone Texan

After two expensive front loading he washers, I am thrilled with my new “old school” top loader - with an agitator. Yay- clean clothes!! When I told the salesman my request he was puzzled. Also said manufacturers are phasing them out. Bummer. I will keep this one as long as I can.


54 posted on 01/22/2016 8:54:20 AM PST by NorthstarMom (God says debt is a curse and children are a blessing, yet we apply for loans and prevent pregnancy.)
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To: PrairieLady2

Hi!
Sears and JCP have two major problem...
1. destruction of employment (’middle’ or ‘working class’ population ... especially these last 7 years! ... that’s Sears an JCP’s customer base
and
2. competition from some new online sales outfits

You’d THINK Sears and JCP could adjust but it has not worked out too well. Sears tried to go upscale (put mink stoles in next to the paint department, for example)....to go after the smaller number of people who can still afford to buy a lot of stuff.. and to go after the higher profit margins inherent in expensive merchanise.... but not every woman wants to wear a Craftsman mink coat, it seems?
and
they’ve both shifted the quality of some of their merchandise down, too, trying to go after the much-increased number of unemployed folks, etc... but people already know where their local WalMart is...and go there,

And both Sears and JCP have not=so-wonderful websites....
it is a lot easier to purchase online from Amazon or ebay than it is from Sears, and the JCP website can be a holy terror at times. ODD, given that both companies have a long history of successful catalog sales (Sears having almost invented catalog sales)

the first thing both stores need to do is improve their online sales websites

they then have to strengthen their core sales competencies, Sears such as tools and JCP such as soft goods ..... customers have been drifting away from these as the stores have been experimenting with other things (losing focus, as we say). the core competencies are still defensible, i think, but Sears has to make sure its tools and appliances (hard goods) have or recapture their quality... and make sure that message gets out there.....Penneys has tried mixing so much cheaper clothing and drapes, etc into its mix that some customers don’t trust the JCP label for quality anymore, and that’s a big loss to the store... Both should rebuild their core competencies, then ..and only then...expand out again...starting, i think, with such merchandise and events as will draw in people....unabashedly draw in people...even if they have to throw free concerts in the main aisle.. use .. you can go to their stores and at times almost roll bolling balls down the aisles without risk of hitting anybody...get people to come in as first priority...then see if you can sell them something...

But yes, those big mall stores are very expensive to operate ... lots of overhead... and with 104 million American adults lacking employment... and with a lot of the rest of USA stuck in part time jobs as their employers cannot afford the Obamacare tax applicable to fulltime workers......Sears and JCP have major challenges these days...


55 posted on 01/22/2016 9:28:53 AM PST by faithhopecharity ("Politicians are not born, they're excreted." Marcus Tullius Cicero (106 -- 43 BCE))
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To: yarddog

George and Bertha Herter were American originals.

I bought a 1962 catalog off of EBay just for the sheer entertainment value and a step back in time. Great reading.


56 posted on 01/22/2016 3:08:29 PM PST by headstamp 2
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