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Denny’s Free Grand Slam a Hit in WNY (Denny's Hits A Home Run!)
BuffaloNews.com ^ | 02/04-05/09 | Emma D. Sapong

Posted on 02/05/2009 9:30:48 AM PST by fight_truth_decay

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The Grand Slam, had hired advertising agency, Goodby, Silverstein & Partners (GS&P) as its agency of record, responsible for brand strategy, creative and promotions. Media buying will remain with Optimedia. GS&P is charged with re-energizing the Denny's brand through aggressive advertising and marketing that included a high-profile, first ever Super Bowl commercial which aired during the third quarter of the 2009 game. Jeff Goodby, Co-Chairman, Goodby, Silverstein & Partners. "With its aggressive new product line-up, value pricing and revamping of consumer classics like the classic Grand Slam, we know we can once again position 55 year old-Denny's as America's 'go-to' place for breakfast and more. Our goal is to take Denny's back to the future."

I may be odd, but I love this kind of stuff. So I went to Dennys after the 2:00 deadline, because I do like their omlettes (am not a regular customer) and wanted to witness first hand and support this "Feeding America" campaign for business self-revitalization in a poor economy. No Government help, just good old fashioned get 'em in the door with a free give-a-way entrephreneurship idea. Get patrons to learn more about what Denny's has to offer and earn some potential loyal customers from this smart marketing strategy .

Service was fast, food appearance was good and I was hungry! While eating I asked the waiter how the Grand Slam day went, as I watched giddy, but tired employees counting their WAD of tips. The size you snap a rubber band around. He said it was exciting. He wished he could have come in earlier. The assistant manager while mopping up-they all pitched in-said in that time frame 1000 customers were served, turned away 300-400 because of parking and no available seating (a small Dennys) with vouchers to return another day for their Grand Slam.

I paid (not on an expense account) for my Omelette, hash browns, sour dough toast, diet coke and a piece of Hersey Chocolate cake to go. (hey!)

No government stimulus package, just knowing what people want, called the nature of the beast and "giving it to them". Perha0s a lesson here: if leaders of industry (big and small) like Denny's marketing agency, GS&P, were advisory to the President on how to stimulate the economy; we might recover a whole lot faster instead of a incompetent bunch of politicians who have never written a paycheck, only signed the back of a government one. Wait... I think the Honorable John Kerry once was a partner in a donut shop for a few months in the Commonwealth of Massachusetts.

Or the government could just stay out of the economy all together, but that is too much to hope for.

About the Company
Denny's Employees: 21,000
Signature dish: Grand Slam.
Annual revenue: $795 mil
Denny's served approximately 2 million Grand Slams- average of 130 Grand Slams were served per restaurant per hour over the eight hour event.
Including the cost of the food, the Super Bowl spot and other production costs, total cost is roughly $5 million.
Approximately 40 million hits on Denny's website since the Super Bowl giveaway spot aired on Sunday night.

Note: Wal-Mart just reported sales exceeded January projection.


1 posted on 02/05/2009 9:30:49 AM PST by fight_truth_decay
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To: fight_truth_decay

Went to IHOP walked right in sit down and ordered. Wish Denny’s would do this more often!


2 posted on 02/05/2009 9:33:18 AM PST by ontap (Just another backstabbing conservative)
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To: fight_truth_decay

Wait a sec...doesn’t McDonald’s get SUED because of all the “Bad” food they serve?..so how long before Denny’s gets blamed for upping the cholesterol numbers of nYC


3 posted on 02/05/2009 9:34:31 AM PST by ken5050 (Don't blame me, I voted for Palin!!)
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To: fight_truth_decay

Didn’t make it for my free Grand Slam. DIdn’t want to deal with the crowd, anyway. I would rather just pay and not wait.

But I do love Denny’s. Never disappointed. Service and food always right on the money.


4 posted on 02/05/2009 9:35:03 AM PST by Retired Greyhound
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To: Retired Greyhound

Chicken Fried Steak. YUM!


5 posted on 02/05/2009 9:36:09 AM PST by massgopguy (I owe everything to George Bailey)
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To: fight_truth_decay

Wow ... what if all businesses gave away product for free, think of how many customers would come! Confidential to the article’s author: the success is not measured by how many free meals were given out as part of the promo but by how much of an uptick in sales happens in the following days.


6 posted on 02/05/2009 9:36:09 AM PST by NonValueAdded (Play the new "rehab" card: apologize for cheating on your taxes)
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To: ontap

Waffle House for me.


7 posted on 02/05/2009 9:36:51 AM PST by nufsed
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To: ontap
Went to IHOP walked right in sit down and ordered

I went to Denny's after the 2:00, walked right in and sat down and ordered...and had friendly service. I will go back now in support..and the Hersey's chocolate cake!

8 posted on 02/05/2009 9:37:02 AM PST by fight_truth_decay
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To: Retired Greyhound

We just walked in and asked the manager for rainchecks. They are good for two weeks.


9 posted on 02/05/2009 9:39:19 AM PST by llmc1
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To: fight_truth_decay

My son and I had errands that morning, so I attempted to take him for the free breakfast. The line was out the door and around the building — and the temp was 8F! It was like that all day long.

We settled for free wifi and bagels at Panera. My son called the Denny’s deal a “high scale soup line.”

Heh, given Michigan’s crappy economy, he’s not far off. ;-)


10 posted on 02/05/2009 9:40:52 AM PST by Kieri (The Conservatrarian)
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To: NonValueAdded
"in sales happens in the following days"

The Carrot on a stick!

11 posted on 02/05/2009 9:42:30 AM PST by fight_truth_decay
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To: fight_truth_decay

Past two of them while I was out and they both were lined up out the front door and around the building a long ways....I don’t like to wait either....when I’m hungry, I’m hungry now, can’t wait that 2-3 hours for food.

Although I did not partake in this free food...thank you Dennys, a real AMAERICAN chain.


12 posted on 02/05/2009 9:42:49 AM PST by nbhunt
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To: fight_truth_decay
...normally selling for $5.99...“After a while we had the line winding around the building, and when you get to a two-hour wait, it’s no longer worth it,”

Those people who were willing to wait almost two hours for $6.00 need to culled from the voting rolls.

When we go to a popular restaurants and are told the wait is over 45 minutes we leave; and that's for a meal that we are planning on paying for ourselves.

13 posted on 02/05/2009 9:45:57 AM PST by whd23
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To: fight_truth_decay

Free is good; but they’d have to actually PAY me to go eat at Denny’s on a NORMAL day (let alone on a day when you had to wait in line for their shoeleather goods).


14 posted on 02/05/2009 9:46:48 AM PST by Migraine (Diversity is great... ...until it happens to YOU.)
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To: NonValueAdded

I know plenty of people who will go to McDonald’s,etc.,
and get their free mocha latte,or whatever,and not even think of going there if it costs them any money.
Some people would eat dog sh!t if it’s free.
I consider them not much above a parasite.
I’m sure that this promotion will cause a(temporary)uptick in sales of several thousand dollars.


15 posted on 02/05/2009 9:50:03 AM PST by gigster
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To: fight_truth_decay

Yep! Handouts are right popular in Amerika these days!


16 posted on 02/05/2009 9:50:17 AM PST by MileHi ( "It's coming down to patriots vs the politicians." - ovrtaxt)
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To: Kieri
My son called the Denny’s deal a “high scale soup line.”

Just P$$$$ he couldn't get in, perhaps? I was glad to support this marketing. I was not there for a free meal. Perhaps discuss his analogy by saying the Government had nothing to do with it. The Stimulus package IS a very very"upscale business soup kitchen line".

Plus people got a free meal. They deserve one from someone, sometimes. No strings attached. Kids eat free on other days, I believe. Relates to the "common man". I do not believe you would catch any of the Obama administration there. Too low class! The government will have us paying for decades after their giveaways. That's No class.


17 posted on 02/05/2009 9:51:12 AM PST by fight_truth_decay
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To: fight_truth_decay

It is sickening to watch you common folk.

As a Wall Street banker I sit down and get a check for $24,000,000,000.
You can have your cheap Grand Slam.


18 posted on 02/05/2009 9:57:37 AM PST by oldbill
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To: NonValueAdded
Wow ... what if all businesses gave away product for free, think of how many customers would come! Confidential to the article’s author: the success is not measured by how many free meals were given out as part of the promo but by how much of an uptick in sales happens in the following days.

Approximately 40 million hits on Denny's website since the Super Bowl giveaway spot aired on Sunday night.

I think it got the desired affect. I imagine there will be some customers who liked their experience, who might go back a few more times. Some people might just go simply BECAUSE Denny's did this, sort of a show of support. I also think the positive feedback from news articles like this will stir some to at least try Denny's once.

I think it'll turn out real well for Denny's.

At least it turned out well for the waiters/waitresses, that day.

I wonder what a follow up promo would do? "Do to the success of Denny's Grand Slam breakfast day, we've decided to do it again."

Might draw a lot of customers away from IHOP. And create a larger regular following.

19 posted on 02/05/2009 10:01:07 AM PST by mountn man (The pleasure you get from life, is equal to the attitude you put into it.)
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To: fight_truth_decay
Plus people got a free meal. They deserve one from someone, sometimes.

NO THEY DON'T!

Deserve means an entitlement. People aren't "entitled" to something free at somebody elses expense.

Saying somebody "deserves" this, takes away from true focus of this story. DENNY'S did this, for someone else, at THEIR cost.

Nobody "deserves" something just because they suck up oxygen and take up space.

A good example is our politicians , lead by Dumbo.

20 posted on 02/05/2009 10:11:01 AM PST by mountn man (The pleasure you get from life, is equal to the attitude you put into it.)
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