Virgin: the world's best passenger complaint letter?

The Telegraph ^ | 26 Jan 2009 | NK

[fieldmarshaldj]

Word to the wise, when the airlines only offer steak or fish for dinner, have the lasagna.

[Grizzled Bear]

It’s only redeeming feature was that it managed to be so alien to my palette that it took away the taste of the curry emanating from our miscellaneous central cuboid of beige matter.

That reminds me of the time we served you pizza instead of curry. You didn't want to eat it until I poured curry sauce on it.

[Titan Magroyne]

Oh man is that a scream, as is the letter to Richard Branson!

A few weeks ago, a helpful FReeper posted an article of companies and what had to be dialed/said to their automatic voiceprompt menu to get a real person on the customer service phone line. As I had occasion sometime later to add a company and its customer service line to the list, yet did not, I shall post it here.

Fidelity Investments: Combination voice/digital menus. After suffering theough a few that are inapplicable to your situation (employ a Southern accent), you may simply moan Kin Ah please TALK to a GD human effin bein? and the voiceprompt will interrupt itself to fulfill that request.

[lastchance]

Thank you for a much needed laugh.

[GladesGuru]

“Is it meat or cake?”

Perhaps the question should be, “Is it fish or foul?”

;-(

[Vendome]

You know I have thought for years that I this was just not good for you but after the posts today I think I am going to make some with pearl onions. I'll skip the butter.

Maybe I will like it, maybe not. I think my Mom used Durkee gravy but I have grown accustomed to using Minor's Ummm goood!

[neb52]

Sounds delicious to me! I miss the good days of meat ‘n tatters for dinner every night. Now its just some funky Mediterranean thingy or bland blah.

[Vendome]

yeah, you know what? Maybe it's time for a plain ol’ hamburger, Mac & cheese(heck popcorn and cheese), stuffed peppers/cabbage. Maybe even some fried pork chop.

Gotta talk to the boss and see what she says. Probably won't fly but whatever.

[neb52]

LOL! I always make sure I go and have a good solid bacon cheeseburger each weekend.

[Vendome]

Amazing! She said yes!

Can’t Believe it! Just plain simple: Sure. weird.

[Little Ray]

I can believe this. I can believe that Virgin’s management would be too stupid to realize that Western tastes might not match Indian tastes. I despise Virgin Airways.
My worst experience flying was with Virgin Airways. I was leaving Brussels for London. First I was delayed two hours, then the flight was canceled. Just before we left, I got a “coupon” for a drink that I didn’t have chance to cash. I got to Heathrow - my luggage wasn’t there. I had to cancel my trip and stay in London - I was on my way to Leeds - to wait for my luggage.
I wanted to tear a strip from some Virgin Airways people at London - but they were just a pair of girls and I didn’t have the heart. It wasn’t their fault.
If it is a choice between Virgin and walking, I’d prefer walking.