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First, does Amazon even have its own aircraft? I thought they use FedEx or UPS.

As mad_as_he$$ posted a YouTube link showing it's impossible for someone with no experience, you should watch that video and write down the actual steps. Then try to find workarounds.

Here's another one: https://www.youtube.com/watch?v=_7y7WVW0qLM

I also write fiction, albeit under a different name. YouTube has helped enormously in getting details for landing procedures. (I can't point to anything better than the other videos, as mine was in WWII.)

If it were me, I'd either have him get someone on the phone, or modify the character to someone with a private pilot license. That makes it somewhat more believable, but still adds tension.

If he gets someone on the phone, he can still lose contact at some point, perhaps out of cell range, or when he gets below altitude.

Make sure you find out what the landing gear widths are.

I was an aircrewman in the Navy, but wasn't a pilot. The biggest advice I can give on that score is that you shouldn't make any assumptions based on knowledge you have with cars. Some of it could apply, but the terms might be different.

But as a writer, I'll reiterate what's been said before: The story is more important. You'll want it to be both thrilling and believable. But thrilling and partly-believable is better than believable and partly-thrilling.