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Computer Help Needed
Former Fetus

Posted on 04/22/2012 7:00:47 AM PDT by Former Fetus

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To: trek

you might be interested in posts #34 an #50 regarding root kit viruses


61 posted on 04/22/2012 8:59:54 AM PDT by khelus
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To: Former Fetus
My IP uses McAfee, I have Microsoft Security Essentials and Malwarebytes Anti-Malware in my PC.
I assume you mean your ISP offers McAfee ... free or for a fee? I have TW RoadRunner and they offer it for free, but you have to install it yourself.
The first thing I would do is boot into Safe mode (w/ networking), and run Malwarebytes.
Then, if free, install the McAfee AV from your ISP and run a full scan.
If you want a great AV program, I strongly recommend Avast, free version.
62 posted on 04/22/2012 9:01:13 AM PDT by oh8eleven (RVN '67-'68)
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To: bgill
"Do NOT use AVG. It totally crashed my computer. Their support tech was no help. Had to buy another computer."

.....wow, (LOL). Our entire I.T. department swears by AVG. It wasn't AVG that crashed your computer, my friend.

63 posted on 04/22/2012 9:14:46 AM PDT by NoRedTape
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To: MtBaldy

Well, I’ve been in I.T. depts for many years. We only use AVG because it is by far the best product. I haven’t heard of “avast” because I haven’t needed to look any further.


64 posted on 04/22/2012 9:19:29 AM PDT by NoRedTape
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To: holymoly

Second on Spybot. I remember the wife getting a virus like this on the home machine. I was also able to download a removal tool specific to the virus from Norton.


65 posted on 04/22/2012 9:33:00 AM PDT by USNBandit (sarcasm engaged at all times)
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To: NoRedTape
Our entire I.T. department swears by AVG.
But I'll bet you're not using the free AVG. Remember, you get what you pay for.
In my 20 years of owning PCs the only AV program that couldn't get rid of a bug it let in was AVG free.
66 posted on 04/22/2012 9:33:30 AM PDT by oh8eleven (RVN '67-'68)
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To: rightly_dividing
went to Bleepingcomputer.com.....

Can't say enough about them. Same here multiple times on my daughter's computer and they walked me right through the repair.

67 posted on 04/22/2012 9:39:08 AM PDT by Wilum (Never loaded a nuke I didn't like)
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To: NoRedTape

“We only use AVG because it is by far the best product”

Might want to rethink that. Most reviews I read rate them as about equal or give the nod to Avast!

http://techlogon.com/2011/11/23/avast-vs-avg-vs-avira-vs-microsoft-security-essentials-review-of-free-antivirus-software/

I gave up on the free stuff years ago and run Kaspersky on all the computers I’m responsible for.


68 posted on 04/22/2012 9:50:27 AM PDT by MtBaldy (If Obama is the answer, it must have been a really stupid question)
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To: MtBaldy

lots of good advice on here for keeping.


69 posted on 04/22/2012 10:08:02 AM PDT by CitizenM (Obama studied our Constution out of hate for America, not out of love for our laws.)
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To: NoRedTape

Yes, it was AVG that crashed my computer. Others had the same problem and were posting these problems with AVG for two weeks. AVG admitted it was their fault but their half arsed solution didn’t solve anything. So much for you IT dept.


70 posted on 04/22/2012 10:09:35 AM PDT by bgill
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To: Former Fetus

“It was not one of those pop-ups you can X out from.”

When I see that, I immediately reboot.


71 posted on 04/22/2012 10:12:43 AM PDT by Brilliant
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To: Former Fetus

It’s not really a virus, just nasty malware. Sometimes they even make it through the best pop-up blockers. If you are using any version of Windows, the easiest way to get rid of the malware is just running “Restore” and choosing a time before you got hit with the malware.


72 posted on 04/22/2012 10:23:58 AM PDT by Getsmart64
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To: Former Fetus

likely your infected with a root kit. your going to need to do an offline AV scan and cleaning. Don’t know if MacAfee has one, norton does and microsoft has one (free) If your system can run vista or 7 then your all good. Google microsoft system sweeper beta. download and build the correct version for your system, 32 or 64bit, on a non infected system. If you have a usb stick over 1gb you can use that, its faster otherwise you build it on a dvd. you’ll need to go into your bios to boot from the device.

Because your not using your OS the infection can’t hide. Any time I find any type of infection this is what I do just to be totally safe.


73 posted on 04/22/2012 10:43:41 AM PDT by waynesa98
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To: khelus

Thanks for the tip.
For the record I still have my PC.
But I use it only occasionally.
It’s been replaced for the most part by my iPad.


74 posted on 04/22/2012 11:02:39 AM PDT by trek
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To: bgill

“Do NOT use AVG. It totally crashed my computer. Had to buy another computer.”

That’s absurd. There is no software issue that can force you to buy a new computer UNLESS you didn’t use the included utility to make restore media. Even then most computers have a restore partition accessible from the boot menu. Stupid not only hurts but can be expensive.


75 posted on 04/22/2012 11:13:52 AM PDT by MtBaldy (If Obama is the answer, it must have been a really stupid question)
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To: MtBaldy

Downloads do.


76 posted on 04/22/2012 11:42:29 AM PDT by bgill
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To: bgill

Downloads do? Do what? Destroy your computer? If that’s what you’re getting at you’re still wrong. Downloads can only damage the OS installation. You should be able to wipe the HDD completely and start over with a new install of the OS.


77 posted on 04/22/2012 2:28:09 PM PDT by MtBaldy (If Obama is the answer, it must have been a really stupid question)
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To: bgill

By the way, I have had computers for 30 years. My first experience with computers was in college in the mid-1970s. We were programming in BASIC and Fortran and writing to punch cards which we then ran from a terminal in the computer lab connected to the University of Georgia mainframe. I have built dozens of computers and had my own computer repair business. I know what I’m talking about. It’s almost impossible for software to damage the hardware.


78 posted on 04/22/2012 2:34:02 PM PDT by MtBaldy (If Obama is the answer, it must have been a really stupid question)
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To: Hot Tabasco

Safe mode prohibits the operating system from loading device drivers, where some of those little buggers hide, so they can be seen by the AV and cleaned. No, not a necessary thing to to otherwise.

I use MSE, Avast, Malwarebytes, and will occasionally run “spybot search and destroy”. When things get real nasty, I use “Hijack This!” (NOT safe unless you know what you are doing).

These rootkit attacks will disable your antivirus software, and will interfere with a clean re-install. They randomize their filename everytime you re-boot, so it makes it hard as hell to isolate them.

The Microsoft Techs said to scrub the drive and re-install everything. Uh uh. I took it real personal and spent those hours to beat that little sh*t.

And, to all you bozo’s who write that malware code - I’m gonna get ya. In time.


79 posted on 04/22/2012 3:00:36 PM PDT by dadgum (Overjoyed to be the Pariah.)
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To: Bigh4u2
First thing you need to do is right click the network ‘icon’ in the task bar and click ‘disable’.

This prevents the trojan from accessing the internet to ‘update’ itself.

Secondly, reboot into ‘Safe Mode’...

I'm with you up to here, when you are in safe mode w/the net blocked why not just do a "system Restore" to a checkpoint dated before the trojan first showed up. It's simple and very quick compared to a full scan which doesn't seem to be working anyway. I say that 'cuz I got hit w/ the same "malware" BS, except I kept getting screens saying I needed to buy their program to debug my system ($50)... Method as described worked just fine.

Regards,
GtG

80 posted on 04/22/2012 3:31:10 PM PDT by Gandalf_The_Gray (I live in my own little world, I like it 'cuz they know me here.)
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