IT was a spectacular disaster, a multibillion-dollar failure so abject that retailers are looking at it for what not to do. As senior staff reveal just what went wrong, companies hoping to conquer Australia are looking at Target Canada to see what makes a global brand fall on its face. The US chain — which is unconnected to the Australian one, although they share similar branding — expected to settle in to its neighbouring country with ease. Instead, customers quickly deserted the depressing stores with their empty shelves, poor service and broken technology. Target Canada filed for bankruptcy protection after...