- 12:02 PM Internal Revenue Service (IRS) Commissioner John Koskinen said that a future goal of the agency is for taxpayers to have an account at the IRS and for taxpayers “to have a more complete online experience for all their transactions with the IRS.” “The IRS needs to do more and take a different approach and one that doesn’t just rely on resources,” said the commissioner, speaking at the Brookings Institution in Washington, D.C. on Wednesday. “We need to be looking forward to a new, improved way of doing business,” he said. “This involves looking into the future in...