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Home Depot lost $5.5 million by issuing $900 refunds for a single purchase more than 6,000 times: prosecutors
CWB Chicago ^ | 5/18/23 | staff

Posted on 05/18/2023 10:09:03 AM PDT by CFW

Two Home Depot stores in Chicago were defrauded of $5.5 million by scammers who collected $900 credits more than 6,000 times for a single purchase made three years ago, prosecutors said Wednesday.

Officials said the scam began in March 2020 when someone made a purchase of more than $6,000 from the home improvement chain’s 2570 North Elston location. Days later, someone returned to the store and said the purchase was for a tax-exempt church. A store employee accepted the tax-exempt documents and issued the representative a $900 gift card for the tax value, Assistant State’s Attorney Sarah Dale-Schmidt said yesterday.

She said people returned to Home Depot with the same receipt 15 more times that year, receiving $900 gift cards each time. In 2021, the company issued $900 gift cards another 33 times for the same purchase.

(Excerpt) Read more at cwbchicago.com ...


TOPICS:
KEYWORDS: chicago; corruption; crime; economy
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I had to read this article several times to make sure I understood what happened. No one caught on to this earlier?!!!! Do large stores not have computer software to cancel a receipt once the items on it has been returned?
1 posted on 05/18/2023 10:09:03 AM PDT by CFW
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To: CFW

Give me a C! Give me an H! Give me an I.C.A.G.O.

What does it spell?

THEFT!


2 posted on 05/18/2023 10:10:30 AM PDT by PGR88
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To: CFW

And just for fun, read some of the other crime stories at this site. I’m surprised anyone remains in Chicago.

https://cwbchicago.com/

And given the new mayor’s plan to obtain funding for the left’s progressive programs, I’m surprised businesses aren’t packing up today to head south.


3 posted on 05/18/2023 10:11:32 AM PDT by CFW (old and retired)
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To: CFW

I have personally seen people turned away from Home Depot for refunds.

One was some lady who had a whole pile of random items and no receipt. She likely stole the items then was trying to get cash. They told her to take a hike.

The Chicago thing was an inside job.


4 posted on 05/18/2023 10:13:08 AM PDT by cyclotic
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To: CFW

Digital credit is good right?... This was the fault of the store for their own choices of how to handle these things. And not make sure to check back on it. They should not have issued a credit back without the original purchase card to credit it back to on the spot.


5 posted on 05/18/2023 10:14:23 AM PDT by Openurmind (The ultimate test of a moral society is the kind of world it leaves to its children. ~ D. Bonhoeffer)
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To: CFW

Wow.


6 posted on 05/18/2023 10:15:24 AM PDT by RushIsMyTeddyBear ("Equity" = "All animals are equal. Some are more equal than others.")
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To: CFW
Even if the software does not cancel or flag the receipt for multiple returns, internal audit or internal controls should have seen a problem.

And that's after somebody in Accounting should have noticed a major increase in refunds for one location. Especially for one area of merchandise. IA and IC might look at things on a periodic basis, but there are entire groups of people in Accounting who are supposed to analyze spikes in location P&L's.

7 posted on 05/18/2023 10:15:29 AM PDT by Bernard (“the rights of man come not from the generosity of the state but from the hand of God." JFK 1-20-61)
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To: CFW

The crooks did not return anything.

They got refunded taxes on the purchase by claiming tax exempt status.

The purchase was not cancelled.

Rather an ingenious scam.


8 posted on 05/18/2023 10:15:56 AM PDT by Pontiac (The welfare state must fail because it is contrary to human nature and diminishes the human spirit.)
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To: cyclotic

Def Inside job! 6,000 times?


9 posted on 05/18/2023 10:15:58 AM PDT by griswold3 (Truth, Beauty and Goodness )
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To: CFW

Inside job without any question. I’ll bet the credits were sold on the street for a fraction of the face value. The store needs a new manager and all the customer service staff has to go.


10 posted on 05/18/2023 10:18:49 AM PDT by muir_redwoods (Freedom isn't free, liberty isn't liberal and you'll never find anything Right on the Left)
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To: CFW
Do large stores not have computer software to cancel a receipt once the items on it has been returned?

You would think so. Or at least some manager would have noticed this at least once of the 46 times. Or, it could have been an inside job, someone who knows how to work the computer.

11 posted on 05/18/2023 10:19:24 AM PDT by monkeyshine (live and let live is dead)
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To: CFW

There are people, all over, who purchase an item for a one-time use, and then return it before the return-by date comes due. That’s for clothing and shoes and tools and many other things.


12 posted on 05/18/2023 10:20:20 AM PDT by adorno
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To: CFW

This is exactly what AI was built for.....


13 posted on 05/18/2023 10:21:52 AM PDT by MrRelevant
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To: CFW

$6,000 from the home improvement chain’s 2570 North Elston location. ... $900 gift card”

So what is the sales tax rate in Illinois/Chicago?


14 posted on 05/18/2023 10:23:36 AM PDT by JSM_Liberty
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To: Pontiac

But then there should have been some red flags showing up, on the sales tax returns that the company files.

Retailers who collect sales tax on purchases file returns and then make the payment to the state.

These huge amounts of tax refunds being given would have caused some big variances on their monthly or quarterly sales tax returns filed with the state.


15 posted on 05/18/2023 10:23:42 AM PDT by Dilbert San Diego
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To: Openurmind

This is why public companies hire auditors,to verify safeguards and procedures are in place to prevent this kind of thing. Heads will roll.


16 posted on 05/18/2023 10:23:56 AM PDT by bigbob (Q)
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To: PGR88
Give me a C! Give me an H! Give me an I.C.A.G.O.

What does it spell?

REP-PAR-RAY-SHUNS!!!

17 posted on 05/18/2023 10:24:07 AM PDT by Lonesome in Massachussets (Forsan et haec olim meminisse iuvabit.)
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To: CFW
It ONLY took THREE YEARS for Home Depot to catch on to what was happening!

No wonder SCAM and DECEPTION will NEVER die!


18 posted on 05/18/2023 10:25:17 AM PDT by VideoDoctor
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To: bigbob

It is possible employees were in on the scheme and received kickbacks.

I am sure the auditors will be taking a hard look at the employees of the two stores.

In urban locations it is common for crooked employees to work with crooked customers in a variety of ways—in some cases the employees might even be under duress by local gangs.


19 posted on 05/18/2023 10:27:45 AM PDT by cgbg (Claiming that laws and regs that limit “hate speech” stop freedom of speech is “hate speech”.)
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To: monkeyshine
Do large stores not have computer software to cancel a receipt once the items on it has been returned?

When I worked retail in college, we'd make a note ON the receipt. Problem solved.
20 posted on 05/18/2023 10:28:09 AM PDT by BikerJoe
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