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Disney Could Face Disaster as Customer Complaints Mount
Florida Jolt ^ | 9/15/22 | Adam Wilson

Posted on 09/17/2022 9:48:13 AM PDT by Impala64ssa

Disney is facing mounting dissatisfaction from its customers as prices at its theme parks continue to rise, and the quality of its products plummets.

In an article by the New York Post, customers document a wide range of issues with Disney, from its skyrocketing prices to defective rides and attractions to its dirty facilities.

One customer said he had a poor experience due to rides being down and didn’t expect Disney to fix them anytime soon.

“Rides are also down a lot. It’s been lacking since they reopened and I don’t expect it to change anytime soon,” the user continued. “They know people will keep coming regardless.”

Another customer specifically complained about one of Disney’s rides based on ‘The Little Mermaid’, saying that something was broken in ‘almost every scene’.

“Under the Sea: Journey of the Little Mermaid at Magic Kingdom,” ride. “Half of the in-queue hermit crab effects simply don’t work,” one customer complained. “In almost every scene something is broken — the moray eel’s eyes for example — one eye works, the other broken.”

The customer said that their dissatisfaction didn’t stop at just that one ride.

“You could do this for every ride, something is broken, unkempt, or not functional,” the customer added.

Representative Matt Gaetz, R-Fl. called Disney out last year for attempting to shield its parks from liability when children get hurt on their rides.

He accused Disney of attempting to get legislation passed that would call the purchase of a ticket to a Disney theme park in Florida a waiver, absolving the park of liability of people get injured on a defective ride.

Yet another customer complained about the poor performances of cast members at Disney’s facilities, saying their acting was subpar.

“Last year when I was here, I was blown away with CM’s [cast members], especially at Galaxy’s Edge, with maintaining the illusion. This year, a lot of the CM’s were not in character at all,” the user said. “The resorts have all had some small issues like the main door not closing when we leave, to A/C not working properly.”

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Galaxy’s Edge is a hotel based on a galactic starcruiser from Star Wars. It costs $3,000 per night including entertainment and meals.

Even worse, some customers claimed that the park was not abiding by basic sanitary and maintenance standards, saying that there was trash littered throughout the park and chipped paint on buildings.

“There is no doubt that the parks, restaurants, and hotels that we enjoyed were in definite need of repair, there was a clear lack of general maintenance,” a guest wrote. “It was genuinely shocking. At the prices they are charging, there is zero excuse for it, including COVID.”

Galaxy’s Edge is a hotel based on a galactic starcruiser from Star Wars. It costs $3,000 per night including entertainment and meals.

Even worse, some customers claimed that the park was not abiding by basic sanitary and maintenance standards, saying that there was trash littered throughout the park and chipped paint on buildings.

“There is no doubt that the parks, restaurants, and hotels that we enjoyed were in definite need of repair, there was a clear lack of general maintenance,” a guest wrote. “It was genuinely shocking. At the prices they are charging, there is zero excuse for it, including COVID.”


TOPICS: Business/Economy; US: Florida
KEYWORDS: dismalworld; disney; groomers
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Trouble in Paradise. Maybe the Disney execs shouldn't be so obsessed with covering for the pervs they employ. We went to Orlando 32 years ago to pay the Rat and prices were outrageous then, but at least they took better care of the place. But there's enough people willing to get ripped off, the Disney worship is a cult like thing for many. Hell, if Mickey and Minnie drank cyanide laced kool aide plenty of schmucks would follow suit.
1 posted on 09/17/2022 9:48:13 AM PDT by Impala64ssa
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To: Impala64ssa

It isn’t the quality of their products so much as the debauchery now advanced in them that I can’t stand.


2 posted on 09/17/2022 9:50:35 AM PDT by Rurudyne (Standup Philosopher)
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To: Impala64ssa

I’ve had the idea for years that I’d rather go to Knott’s Berry Farm instead of Disneyland if I were to visit the Los Angeles area. For starters, I noticed that admission to Knott’s is that cheaper than Disneyland.


3 posted on 09/17/2022 9:51:58 AM PDT by OttawaFreeper ("The Gardens was founded by men-sportsmen-who fought for their country" Conn Smythe, 1966 )
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To: Rurudyne

The brand is damaged. Sold and torn down for condos within 30 years.


4 posted on 09/17/2022 9:52:33 AM PDT by Justa (If where you came from is so great then why aren't Floridians moving there?)
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To: Impala64ssa

Get woke ........


5 posted on 09/17/2022 9:52:50 AM PDT by MtnClimber (For photos of Colorado scenery and wildlife, click on my screen name for my FR home page.)
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To: Impala64ssa
Hell, if Mickey and Minnie drank cyanide laced kool aide plenty of schmucks would follow suit.

Fewer, but better Democrats...
6 posted on 09/17/2022 9:55:23 AM PDT by BigEdLB (Let’s go Brandon!)
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To: Impala64ssa

Just like CNN and the liberal media. The consumers don’t matter. Ratings don’t matter. All that matters is the evil liberal narrative goes out.


7 posted on 09/17/2022 9:56:25 AM PDT by Obadiah (Finishing is better than starting.)
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To: Impala64ssa

Get woke, go broke(n)


8 posted on 09/17/2022 9:57:51 AM PDT by Tolerance Sucks Rocks (FBI out of Florida!)
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To: Impala64ssa

Wait a minute. I’ll get out my tiny violin and play a song celebrating their $1.99 month for them.


9 posted on 09/17/2022 9:59:37 AM PDT by FlingWingFlyer (I always thought a Merry Garland was a Christmas tree decoration.)
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To: All
One word: Knoebels
10 posted on 09/17/2022 10:00:11 AM PDT by FLNittany (Autotune is jealous of Karen Carpenter)
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To: Impala64ssa

I recall not long ago watching on YouTube a documentary about theme parks in the Adirondack area (around Lake George) of NY state that were in their heyday back in the 1950s through 1970s and ‘80s period. One of the things that put them out of business was that more people were instead going to FL or CA to Disney parks and I wonder if it would be that kind of a neat thing to do would be to resurrect some of those older parks that were really for genuine fun as opposed to indoctrination for liberal perversity.


11 posted on 09/17/2022 10:01:20 AM PDT by OttawaFreeper ("The Gardens was founded by men-sportsmen-who fought for their country" Conn Smythe, 1966 )
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To: Impala64ssa

COVID is over & we’re heading toward a deep recession. The expensive post-COVID return to normal vacations are over. The COVID bucks are gone. Disney considers their addicted.to.disney “whales” to be a nuisance.

You’ll know Disney’s Orlando financials aren’t working when the special offers increase & Disney managment holds their nose to treat their whales with some respect.

Chapek needs to go.


12 posted on 09/17/2022 10:01:23 AM PDT by bobcat62
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To: Impala64ssa

Disney is the expensive version of Chucky Cheese - family fights - trashing the place, etc


13 posted on 09/17/2022 10:02:12 AM PDT by EC Washington
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To: OttawaFreeper

In FL, Busch Gardens is better than Disney, IMO.


14 posted on 09/17/2022 10:03:42 AM PDT by MayflowerMadam (It amazes me how much "exercise" and "extra fries" sound alike.)
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To: Impala64ssa

Disney rides don’t have the thrill factor of parks like Universal or Cedar Point. If I am going to shell out a few thousand bucks for a theme park vacation, I want grown up rides.


15 posted on 09/17/2022 10:05:23 AM PDT by yawningotter
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To: Impala64ssa
When we moved to Tampa in 1986, I bought resident three season passes every other year for a few years. I think they were about $30. Yes, thirty. In Alternating years, we got annual Busch Gardens passes. We actually liked Busch Gardens better at that time. Both parks always appeared very clean. Busch Gardens even included parking with the annual pass.

Gradually over the years, Busch gardens was sold and went to crap. Disney was too expensive to take my grandson and i would not have wanted to go to Disney parks even 25 years ago if offered a ticket free. Like the penny arcades of my parents era, they lost their luster and relevancy long ago.

16 posted on 09/17/2022 10:06:54 AM PDT by GILTN1stborn ( #rememberbenghazi #extortion17 #draintheswamp )
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To: Impala64ssa

Airport Sex in the bathrooms ? LOL


17 posted on 09/17/2022 10:09:28 AM PDT by butlerweave
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To: Impala64ssa

full article stolen by jolt:

https://nypost.com/2022/09/14/disney-world-guests-gripe-of-broken-rides-filth-as-prices-soar/


18 posted on 09/17/2022 10:09:58 AM PDT by catnipman (In a post-covid world, ALL "science" is now political science: stolen elections have consequences)
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To: GILTN1stborn

“Like the penny arcades of my parents era, they lost their luster and relevancy long ago.”

Your comment probably ties in well with mine in post 11 about the amusement parks in the Lake George area of NY state in that the heyday of places like Frontier Town and others was in that very different time compared to nowadays.


19 posted on 09/17/2022 10:10:14 AM PDT by OttawaFreeper ("The Gardens was founded by men-sportsmen-who fought for their country" Conn Smythe, 1966 )
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To: Impala64ssa

Talk is cheap. Disney is still full and making money.


20 posted on 09/17/2022 10:11:00 AM PDT by CodeToad (No Arm up! They have!)
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