Yelp is the saving grace of capitalism and consumer rights. I dont care what anyone says. Without it holding businesses accountable, all customer service would be in the toilet.
I want yelp to expose these place SO I CAN GO TO THEM and support them with my business.
Reviews are a joke. There is a small cafe here that I go to frequently. I love the place. If I listened to the reviews I would never go near the place.
I have been in business for 40 years. I always say there is about 5% of the customers you just cannot please. They were born to bitch. If they can’t find something to be unhappy about they will make something up. Find out who they are and never deal with them again when possible.. .
“Yelp is the saving grace of capitalism and consumer rights. I dont care what anyone says. Without it holding businesses accountable, all customer service would be in the toilet.”
You forgot to put a sarcasm tag on your comment.
In a Capitalist Society businesses will go out of business if their customer service sucks, their product sucks, or if they are indeed racist. No one will do business with them if they are racist as the vast majority of people do not want to be associated with any sort of racism. Capitalism has been the best system for reducing racism, especially on the business aspect of society, which touches nearly every aspect of society.