I’d consider going back to a McDonald’s if I can order my meal through a kiosk instead of trying to communicate with some half-witted millennial who is barely paying attention and is certain to screw it up completely even after I repeat what I want 3 times.
Just had that problem myself the other day.
Ordered a specific sandwich. The person verified what I wanted. Told them once again, specifically.
At the table I realized they charged me for a burger that was $1.00 more and larger than the one that had been requested.
Didn’t want the larger burger. At that point I just ate the thing and forgot about it.
I’m with you. So much easier to deal with the kiosk, plus my children love to help me order.
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Problem is that McD doesn’t sell food.
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I asked for iced coffee at a McD then years ago. The clerk immediately poured out the coffee into the glass with ice in it then turned to me and with a smile asked, “what flavor?” I said what she had would be fine, I didn’t want any cream of sugar. She looked perplexed, ‘I’m sorry, we don’t have that.” I had already paid for it and again asked her to just pass the cup over to me. The shift manager saw a problem and walked over saying she would take care of it. She took the cup and asked, “What flavor?” We repeated the process and argued a bit but she could not hand me the iced coffee unless I got a flavored creamer in it. I asked for my money back and was told that was impossible. Then the district manager came out of the office and asked what was the problem. We again went through the sequence and a big burly customer yelled at me for harassing the clerks saying he was going to beat my ass... a line cook emerged from the back and took the cup from the DM and handed it to me. I said thanks and headed for the door. I have not been a McD since. In one McD a clerk, shift manager and a district manager and a customer who were not smart enough to work in a MacDonald’s. I wonder if the line clerk got fired.
Well i may go to mcdonalds when and if they EVER again have anything edible.