The family did not book a seat for the two-year old so were not entitled to it. The FA lied about the repercussions of not giving up the seat and the policy on lap children. Both sides handled the situation poorly.
But it was paid for by them.....................
They paid for the seat. Doesn't matter which kid used it.
They PAID for the seat - for their 18 yr old - who then changed plans and went on a different flight - but they kept the seat they'd paid for - for their 2 yr old.
and had him in a safety seat - per Delta's STATED rules for a child.... what part of that makes THEM wrong?
Were they even offered compensation if they gave up the seat they PAID for? (I hope they have the threats - if true_ of jail and loosing their kids - ... free flying foe the rest of their days-
I believe the family sent one of the siblings home on an earlier flight-which the family paid for. They still had an unused ticket for the flight they were taking. This is speculation but would think it is pretty fair to assume.
Many problems with this. The passenger apparently thought he could make his own rules for the airline to obey. They probably didn’t check the passenger in. Had they, it would have shown the sibling took an earlier flight, therefore not being physically possible for him to use two tickets at the same time.
The family is totally in the wrong however not a child confiscating offense.