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SoCal family thrown off overbooked Delta flight over child's seating
abc7.com ^ | Wednesday, May 03, 2017 11:36PM | By Elex Michaelson

Posted on 05/04/2017 6:16:50 AM PDT by Red Badger

LOS ANGELES (KABC) -- A Southern California family says they were kicked off an overbooked Delta airplane because they refused to yield a seat held by their young son.

The Schear family of Huntington Beach says they were flying from Hawaii to Los Angeles last week when airline staff asked them to give up a seat occupied by their 2-year-old son and carry him on their laps for the duration of the flight.

They tried to refuse and argued with airline staff, but say they were threatened with being sent to jail.

"You have to give up the seat or you're going to jail, your wife is going to jail and they'll take your kids from you," Brian Schear recalled the airline staff telling him.

Despite feeling they were in the right, that threat was terrifying, said Brian's wife, Brittany Schear.

"As a mother, you have a 1-year-old and a 2-year-old - it doesn't matter whether that's true or false. It put fear in me," she said.

They filmed the encounter with airport staff and posted it on YouTube.

VIDEO AT LINK.....................


TOPICS: Business/Economy; Culture/Society; Government; US: California
KEYWORDS: abuseofpower; airline; delta; deltaairlines; faa; travel
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To: surroundedbyblue

But of course the FReeper know-nothing’s who love to bow to authority will automatically side with the airline, despite the fact that having a two year old as a “lap child” for a flight of that duration is inappropriate


Regardless of the situation, I don’t think any passenger should ever be treated like this. Threatened with jail and losing child?!?! Sheesh!

Also, trying to keep a 2-year old in lap for 4 hours is unsafe! FAA recommends buying seat and bringing approved carrier...I don’t understand where all the Freepers are siding with the airlines unless they are associated with them...

Glad I am able to fly other airlines!


181 posted on 05/04/2017 3:41:37 PM PDT by Freedom56v2 (Inside Every Liberal is a Totalitarian Screaming to Get Out - D. Horowitz)
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To: Bloody Sam Roberts

Reading the whole article - not just the headline - works.


182 posted on 05/04/2017 5:00:39 PM PDT by 2nd amendment mama (Self defense is a basic human right!)
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To: Freedom56v2
Also, trying to keep a 2-year old in lap for 4 hours is unsafe! FAA recommends buying seat and bringing approved carrier...I don’t understand where all the Freepers are siding with the airlines unless they are associated with them...


183 posted on 05/04/2017 5:10:03 PM PDT by COBOL2Java ("Game over, man, game over!" (my advice to DemocRATs))
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To: Sacajaweau
a two year old MUST be held on a parents lap.

ABSOLUTELY UNTRUE!!!!

Ticket Required You'll need to purchase a ticket for your child when you:
have a child that is age two or older.
have a child that turns age two during a trip — a reserved seat and ticket are required for the entire journey.
prefer the child to sit in a seat with an approved restraint.
Delta GUIDELINES FOR KIDS

184 posted on 05/04/2017 5:22:16 PM PDT by 2nd amendment mama (Self defense is a basic human right!)
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To: garyb
You'll need to purchase a ticket for your child when you:

have a child that is age two or older.
have a child that turns age two during a trip — a reserved seat and ticket are required for the entire journey.
prefer the child to sit in a seat with an approved restraint.

And there we go.

In Delta's own words.

185 posted on 05/04/2017 5:36:01 PM PDT by Harmless Teddy Bear (Not a Romantic, not a hero worshiper and stop trying to tug my heartstrings. It tickles! (pink bow))
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To: Harmless Teddy Bear

Was the ticket purchased in the two year olds name?

When does a Grayson become a Mason?


186 posted on 05/04/2017 5:37:15 PM PDT by Jane Long (Praise God, from whom ALL blessings flow.)
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To: Jane Long
At the gate where they told the agent what they were doing and were told it was ok.

But now I think that rather being honest and logical about it they should have said it was Mason but he is currently identifying as a two year old called Grayson.

The airline probably would have bumped them up to first class and rented them a limo.

Apparently businesses are happy to stomp all over normal people but bow down and worship the insane.

187 posted on 05/04/2017 5:52:27 PM PDT by Harmless Teddy Bear (Not a Romantic, not a hero worshiper and stop trying to tug my heartstrings. It tickles! (pink bow))
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To: Harmless Teddy Bear

At the gate where they told the agent what they were doing and were told it was ok.


According to the ticket traders :)

I’ve NEVER seen a gate agent tell us that a family member could sub for another family member, who’d taken an earlier flight.

Our family flies quite a bit. I’ve not had any serious issues, as long as we’ve complied with the rules/laws.

Not to say we agree with the laws, but, we tend to follow the ticketed passenger laws. We could’ve saved some $$ if we could’ve allowed our son or daughter to take our other family member’s place, on several flights...lol.


188 posted on 05/04/2017 6:00:18 PM PDT by Jane Long (Praise God, from whom ALL blessings flow.)
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To: Jane Long
So now you are calling them liars?

Interesting.

Because as proved on this thread it was the sky slut who was lying.

I used to fly a great deal too.

People like the lying flight attendant are one reason I don't any more.

189 posted on 05/04/2017 6:09:15 PM PDT by Harmless Teddy Bear (Not a Romantic, not a hero worshiper and stop trying to tug my heartstrings. It tickles! (pink bow))
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To: Harmless Teddy Bear

I am just going by standard FAA rules.

Interesting that you would say ‘Interesting’.

Also...watch your language, in replies to me, please, Harmless. TIA.


190 posted on 05/04/2017 6:20:13 PM PDT by Jane Long (Praise God, from whom ALL blessings flow.)
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To: IYAS9YAS

When my son and his wife took their first trip with their son he was 18 months old and it would be roughly 12 hours of flying.

They were going to take turns holding him but I considered that unsafe and said I would PAY for a ticket for him.

They bought the ticket for him themselves,and were glad that they did :-)

.

.


191 posted on 05/04/2017 6:21:58 PM PDT by Mears
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To: 2nd amendment mama
Reading the whole article - not just the headline - works.

Thanks Mommy. Will you be around to wipe my bumbum later on when I have to go boom boom?

192 posted on 05/04/2017 7:52:37 PM PDT by Bloody Sam Roberts (Good judgement comes from experience. And experience? Well, that comes from poor judgement.)
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To: 9YearLurker

I think that is the only fly in the ointment. The father said he had discussed it with an agent but that would have been the part that needs some kind of confirmation.

Certainly it backfired on the family if they were trying to cheat a seat they wound up paying for a hotel & at least two seats on another flight. I don’t think there is any fee for a name change and any agent could have done it according to Delta’s website.

Guidelines for Name Correction for Domestic & International Tickets
Correction to the First or Middle Name

Travel agents may make a correction to the first or middle name and reissue the ticket without a waiver code providing the following conditions are met:

All flights on the ticket must be Delta–operated (including Delta Connection carriers ). If the ticket includes flights operated by any other carrier, please contact Delta Sales Support for assistance.

Only one reissue for a name correction is allowed per passenger ticket. If the name requires further correction and the ticket needs to be reissued a second time, please contact Delta Sales Support for assistance.


193 posted on 05/04/2017 8:12:01 PM PDT by JayGalt
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To: FreedomNotSafety

I don’t know the answer to most of your questions but the name change would have been easy according to Delta’s website. Dad said he bought the older kid a ticket not that he changed the older kids flight but no proof that I have read.

Guidelines for Name Correction for Domestic & International Tickets
Correction to the First or Middle Name

Travel agents may make a correction to the first or middle name and reissue the ticket without a waiver code providing the following conditions are met:

All flights on the ticket must be Delta–operated (including Delta Connection carriers ). If the ticket includes flights operated by any other carrier, please contact Delta Sales Support for assistance.

Only one reissue for a name correction is allowed per passenger ticket. If the name requires further correction and the ticket needs to be reissued a second time, please contact Delta Sales Support for assistance.


194 posted on 05/04/2017 8:15:23 PM PDT by JayGalt
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To: Ozark Tom

Would there be a boarding pass issued for the seat bearing the infants name?


No. So really you would have expected TSA to catch it as well as the fricken gate.


195 posted on 05/04/2017 10:53:12 PM PDT by Yaelle
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To: garyb
prefer the child to sit in a seat with an approved restraint.

Well, there you go. The stew was wrong saying that children over 2 must be held on their parents lap for the endurance of the flight. Clearly the rules say children are entitled to their own seat. So that's settled. And whoever made the 'jail and kids taken' comment needs a new career, union or no.

I think the confusion in the story is how the father communicated to the airline that his younger son would be occupying seat originally for the older son, and whether the tickets were changed at check-in or via phone when he re-booked the older son's ticket on a separate flight, or what exactly happened. Who was called first, operations to try to verify, or the popo? Someone came back and told the father that they could sit on the runway for 5 hours, so it's not like they were saying they didn't have time to double check what he was saying.

196 posted on 05/05/2017 12:28:43 AM PDT by blueplum ("...this moment is your moment: it belongs to you " President Donald J. Trump, Jan 20, 2017)
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To: JayGalt

That is a name correction. It is for fixing the name of the ticketed passenger. I have had problems with the suffix of name. I have it added when it’ is not listed correctly. This is definetly not for changing the ticketed person.


197 posted on 05/05/2017 2:14:47 AM PDT by FreedomNotSafety
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To: RedStateRocker

How is it fraud? The airlines state it publicly and they tell you that’s their policy. You buy a ticket knowing it could happen. You may not like it but it’s not fraud. You keep crying fraud but you have yet to explain why it’s fraudulent. Go look up fraud in a dictionary or law book and see if overbooking as conducted by the airlines is fraudulent.


198 posted on 05/05/2017 2:21:10 AM PDT by FreedomNotSafety
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To: Jane Long
I am just going by what the video shows.

And I do find it interesting that you would defending lying and bullying on the part of the sky slut.

199 posted on 05/05/2017 9:17:49 AM PDT by Harmless Teddy Bear (Not a Romantic, not a hero worshiper and stop trying to tug my heartstrings. It tickles! (pink bow))
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To: Savage Rider

I believe the family sent one of the siblings home on an earlier flight-which the family paid for. They still had an unused ticket for the flight they were taking. This is speculation but would think it is pretty fair to assume.
Many problems with this. The passenger apparently thought he could make his own rules for the airline to obey. They probably didn’t check the passenger in. Had they, it would have shown the sibling took an earlier flight, therefore not being physically possible for him to use two tickets at the same time.
The family is totally in the wrong however not a child confiscating offense.


200 posted on 05/05/2017 9:55:07 AM PDT by cornfedcowboy
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