Posted on 05/04/2017 6:16:50 AM PDT by Red Badger
LOS ANGELES (KABC) -- A Southern California family says they were kicked off an overbooked Delta airplane because they refused to yield a seat held by their young son.
The Schear family of Huntington Beach says they were flying from Hawaii to Los Angeles last week when airline staff asked them to give up a seat occupied by their 2-year-old son and carry him on their laps for the duration of the flight.
They tried to refuse and argued with airline staff, but say they were threatened with being sent to jail.
"You have to give up the seat or you're going to jail, your wife is going to jail and they'll take your kids from you," Brian Schear recalled the airline staff telling him.
Despite feeling they were in the right, that threat was terrifying, said Brian's wife, Brittany Schear.
"As a mother, you have a 1-year-old and a 2-year-old - it doesn't matter whether that's true or false. It put fear in me," she said.
They filmed the encounter with airport staff and posted it on YouTube.
VIDEO AT LINK.....................
WTF, Delta?
“You’re saying you’re gonna give that away to someone else when I paid for that seat?” Brian Schear says to an airline employee. “That’s not right.”
Eventually he agreed to hold his son on his lap for the flight - but it was too late. The airline said the whole family had to leave.
That was around midnight, and the couple and their two toddlers were left having to scramble for a hotel room and pay $2,000 for another flight the next day, on United.
Schear says he originally bought the seat for his 18-year-old son Mason, but then decided to send him home on an earlier flight so that he could use the seat for his younger child, Grayson, who was placed in a car seat.
The airline staff tells him they need the seat because the flight is overbooked and the original passenger whose name was on the seat isn’t using it. One airline employee tells him that under FAA regulations, 2-year-old children are not supposed to have their own seats at all and are supposed to sit in parents’ laps for the duration of the flight.
“With him being two, he cannot sit in the car seat,” one airline employee tells him. “He has to sit in your arms the whole time.”
The accuracy of that statement is not entirely clear, as the websites for both the FAA and Delta appear to encourage parents to buy separate seats for young children and use a child safety restraint system.
RELATED: FAA tip sheet for traveling with small children
“We want you and your children to have the safest, most comfortable flight possible,” Delta’s website advises parents. “For kids under the age of two, we recommend you purchase a seat on the aircraft and use an approved child safety seat.”
Schear says Grayson flew in his own seat on the original flight out to Hawaii without a problem. He says Delta knew he was planning to use the seat for his younger son when they boarded their return flight.
“You need to do what’s right,” he tells the airline employee. “I bought the seat and you need to just leave us alone.”
The encounter came as the airline industry is already facing bad publicity for video that showed a doctor being forcibly dragged off an overbooked Chicago flight on United, resulting in a concussion, broken nose and two lost teeth.
Eyewitness News reached out to Delta for comment, but has not heard back. The Schear family says the airline reached out to them earlier Wednesday to find out more information after they posted their encounter on Facebook and YouTube and began talking to Eyewitness News.
Tone Deaf.
What the hell..... “you’re going to jail”??
If they paid for the seat then they have the right to refuse. There are limits but I’d like to know if they paid for a ticket for the child.
I bet they did reach out. If it's as the customers said, they're going to have free flights for a long time.
The family did not book a seat for the two-year old so were not entitled to it. The FA lied about the repercussions of not giving up the seat and the policy on lap children. Both sides handled the situation poorly.
According to the fine print we can do this because this seat was supposed to be occupied by someone else and that person is not here. So, no 10,000 dollars for YOU peasant! And you and your whole steenkin' family can now UNASS the plane!
The seat was paid for, but the name was for their 18 year old son who took another flight. ...................
The airline staff tells him they need the seat because the flight is overbooked
= = =
LA Channel 5 reported that Delta said it was NOT overbooking.
Still waiting for responses.
May be a problem with the seat originally for the 18-year old son. They did pay for it.
I think Delta might have assumed they could get the seat, then got their backs up when challenged.
But it was paid for by them.....................
“There are limits but I’d like to know if they paid for a ticket for the child.”
Used to be, a child under 3 could be considered a “babe in arms” and could fly free if carried on one’s lap.
..since 911 the entire industry and government agencies connected with it have gone completely insane—add that to Trump’s list of things to fix...
Not Delta the corporation, Delta the site manager with a power complex................
Can we please stop turning all this airline stuff into the cause celebre`?
Seriously; they’re picking on every incident, which I’m sure have been happening all along. Nothing unusual. This is like the media “shark attack” stuff before 9/11 squelched it.
Media just looking for stories. Besides Trump-bashing.
The guy stayed fairly calm throughout. The whole thing is wrong! From Delta!
"You have to give up the seat or you're going to jail, your wife is going to jail and they'll take your kids from you," Brian Schear recalled the airline staff telling him.
I need independent witness verification of that statement before I believe this.
It’s on the video......................
They should have caught it before boarding, but the family was clearly pulling a fast one.
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