I called VA Telenurse last night and was on hold for 55 minutes before she answered.
Twice I’ve tried to get help to troops in crisis.
Got so mad with one that I called the Pentagon and told them that my next call would be to a senator. They finally listened.
The second time we called the MPs, the post clinic, the post counseling center, the guy’s COC, and TWO freaking police departments before we found ONE person who was willing to listen and act.
The system is completely unequipped to cope with troops in trouble.
Hubs is retiring and will be in ‘the system’ later this year. I’m already looking for a way out.
Disgraceful. When I lived in the UK, I had to sort out or son’s citizenship. Had many calls to the US embassy in London. They charged us 1 pound per minute ($1.60) to our British Telecom account whether we spoke to a human or not. Your’s is a life or death situation, tho, and there is NO excuse for that. Our veterans should have the utmost care.
Thank goodness you lived to tell about it.