Which is not far removed from hijacking.
You are right! This woman's antics hijacked an entire flight. Her juvenile, entitlement based, narcissistic behavior put the crew and passengers at risk, and a loss of income.
I wonder if individuals could sue her on lost time alone? If someone misses their connection flights, or an important meeting, to to a woman's "hissy fit", I wonder if she puts herself at legal (civil judgement) jeopardy? That is, of course, to be considered IF the airline(s) didn't make it right.
Maybe class action lawsuits against an individual would stop this nonsensical behavior?