This might slow down Tampa's decline and transition to becoming another Miami.
Of course there will be all sorts of complaints about racism.
It will be interesting to see if Verizon sticks to the policy or backs down.
Perfect. MORE!!!!
Collapse the system. Destroy the republican party which has held us in slavery. Let us leave their plantation. Then we can truly rebuild a free nation(s).
Ha, ha! I love it. The truth is that sometimes they ARE trying to exclude English speakers. They don't want you to know they are calling you an "a-hole."
Its just a matter of common courtesy for crying out loud. I speak spanish, but when spanish speaking coworkers start conversations in spanish, I immediately shift it into english.
I'm almost certain that there was once a SCOTUS case on this very topic and IIRC the non-English speakers won.Even if I'm wrong on this you can still bet that this will go to the courts and if it does my money's on the wetbacks.
Having to speak English while on the job will improve their English skills if they can't switch between languages during the day. Everybody benefits.
I hope more companies with call centers set standards.
No, you idiots. They hired you to speak to Spanish-only customers. They are PAYING you money. You are not being "used" any more than anyone hired to do anything. YOU agreed to work for them for a certain PAY. If you don't like the deal, go work at a bodega and you might not have to speak English ever.
Non-English-speaking countries hire English speakers to teach English to students. They pay them money. They are not being used, they are going a job. Get it?
first time for everything huh? I see the spanish speaking way too often in businesses for it to be acceptable. Go into any fast food restaurant and you’d think you were in Mehico.
Maybe I’ll stick with Verizon.
It’s not only courtesy to speak a language everyone can understand, it’s necessary when talking about business.
Something important could be stated that everyone present should be aware of - policies, procedures, clients, cases, decisions etc.
Being left out of the loop on something business related could get the non-Spanish speaking employee in trouble. (Maybe that’s the purpose in the first place.)
I wonder if the Verizon policy applies to all languages. If you think the Spanish speakers are bad, try being in a group of Asians.
Now how about “Push 1 for get the hell out of my country!”?
Speaking a language not understood by everyone in earshot used to be considered rude.
My older brother lived in Brazil for some years. I went to visit him many yrs. ago.
When talking to the locals and between locals in my presence they insisted he translate the conversations for my benefit.
Growing up in Miami and living through Castro’s takeover and the subsequent influx of Cubans, I saw first hand that was/is not the case.
One of my hot points today. It’s rude!
I ran a large call, multi lingual call center.
English on the floor. Your “assigned” language on the phone. You were paid more for being bilingual.
I did not give a hoot what you spoke in the break room or parking lot. Here is a clue: They are not talking about you.
People need to lighten up.
My sentiments exactly. I demand English in my dealings with companies. Likewise, we can turn their exclusionary sensibilities right back on them. Payback is a b!tch Jose.
This is America. Why should they speak any other language? If they want to speak Spanish, they can move to Mexico.
Excluded?? No, it's rude, ignorant behavior and it pisses me off. This is 'Merica dammit, we speak ENGLISH.
Want to speak spanish all the time? GO F'ing BACK TO YOUR 'HOME' COUNTRY!
Good, I don’t want to speak Hindi when talking to the phone service reps!