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Some of Army's Civilian Contractors Are No-Shows in Iraq
Newhouse News Service ^ | 7/31/03 | David Wood

Posted on 08/01/2003 9:25:27 AM PDT by Incorrigible

Some of Army's Civilian Contractors Are No-Shows in Iraq

BY DAVID WOOD
Newhouse News Service
July 31, 2003

WASHINGTON -- U.S. troops in Iraq suffered through months of unnecessarily poor living conditions because some civilian contractors hired by the Army for logistics support failed to show up, Army officers said.

Months after American combat troops settled into occupation duty, they were camped out in primitive, dust-blown shelters without windows or air conditioning. The Army has invested heavily in modular barracks, showers, bathroom facilities and field kitchens, but troops in Iraq were using ramshackle plywood latrines and living without fresh food or regular access to showers and telephones.

Even mail delivery -- also managed by civilian contractors -- fell weeks behind.

Though conditions have improved, the problems raise new concerns about the Pentagon's growing global reliance on defense contractors for everything from laundry service to combat training and aircraft maintenance. Civilians help operate Navy Aegis cruisers and Global Hawk, the high-tech robot spy plane.

Civilian contractors may work well enough in peacetime, critics say. But what about in a crisis?

"We thought we could depend on industry to perform these kinds of functions," Lt. Gen. Charles S. Mahan, the Army's logistics chief, said in an interview.

One thing became clear in Iraq. "You cannot order civilians into a war zone," said Linda K. Theis, an official at the Army's Field Support Command, which oversees some civilian logistics contracts. "People can sign up to that -- but they can also back out."

As a result, soldiers lived in the mud, then the heat and dust. Back home, a group of mothers organized a drive to buy and ship air conditioners to their sons. One Army captain asked a reporter to send a box of nails and screws to repair his living quarters and latrines.

For almost a decade, the military has been shifting its supply and support personnel into combat jobs and hiring defense contractors to do the rest. This shift has accelerated under relentless pressure from Defense Secretary Donald Rumsfeld to make the force lighter and more agile.

"It's a profound change in the way the military operates," said Peter W. Singer, author of a new book, "Corporate Warriors," a detailed study of civilian contractors. He estimates that over the past decade, there has been a ten-fold increase in the number of contract civilians performing work the military used to do itself.

"When you turn these services over to the private market, you lose a measure of control over them," said Singer, a foreign policy researcher at the Brookings Institution, a think tank in Washington.

Replacing 1,100 Marine cooks with civilians, as the Corps did two years ago, might make short-term economic sense.

But cooks might be needed as riflemen -- as they were during the desperate Battle of the Bulge in December 1944. And untrained civilians "can walk off the job any time they want, and the only thing the military can do is sue them later on," Singer said.

Thanks to overlapping contracts and multiple contracting offices, nobody in the Pentagon seems to know precisely how many contractors are responsible for which jobs -- or how much it all costs.

That's one reason the Bush administration can only estimate that it is spending about $4 billion a month on troops in Iraq. White House Budget Director Joshua Bolten said this week he could not even estimate the cost of keeping troops in Iraq in fiscal 2004, which begins Oct. 1.

Last fall the Army hired Kellogg Brown & Root, a Houston-based contractor, to draw up a plan for supporting U.S. troops in Iraq, covering everything from handling the dead to managing airports. KBR, as it's known, eventually received contracts to perform some of the jobs, and it and other contractors began assembling in Kuwait for the war.

But as the conflict approached, insurance rates for civilians skyrocketed -- to 300 percent to 400 percent above normal, according to Mike Klein, president of MMG Agency Inc., a New York insurance firm. Soldiers are insured through the military and rates don't rise in wartime.

It got "harder and harder to get (civilian contractors) to go in harm's way," said Mahan, the Army logistics chief.

The Army had $8 million in contracts for troop housing in Iraq sitting idle, Mahan said. "Our ability to move (away) from living in the mud is based on an expectation that we would have been able to go to more contractor logistical support early on," Mahan said.

Logistics support for troops in Iraq is handled by dozens of companies, each hired by different commands and military agencies with little apparent coordination or oversight.

Patrice Mingo, a spokesman for KBR, declined comment. Don Trautner, an Army official who manages a major logistics contract with KBR for troop support in Iraq, said he knew of "no hesitation or lateness" by KBR civilian contractors. "There were no delays I know of," he said, making clear that he did not speak for other contractors.

(David Wood can be contacted at david.wood@newhouse.com)

Not for commercial use.  For educational and discussion purposes only.


TOPICS: Foreign Affairs; Government; News/Current Events; War on Terror
KEYWORDS: aftermathanalysis; civiliancontractors; contracts; iraqifreedom; kbr; rebuildingiraq; rumsfeld
Maybe the civilians just weren't prepared for how fast the military moved into Baghdad?
1 posted on 08/01/2003 9:25:28 AM PDT by Incorrigible
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To: Incorrigible
Maybe the civilians just weren't prepared for how fast the military moved into Baghdad?

Or maybe they thought it was just like every other Pentagon contract: Billions of dollars to play with and actual performance optional.

2 posted on 08/01/2003 9:43:16 AM PDT by irv
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To: irv
Or perhaps treason has become an acceptable form of life for people....This is awful news. I hope someone in charge gets on this fast.
3 posted on 08/01/2003 9:59:34 AM PDT by jnarcus
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To: Incorrigible
One of the drivers in the decision to move to contractors and away from uniformed personnel was that recruitment needs are reduced. IMHO the services, particularly the Army, are in a tough spot. They are over extended and approaching the limits of their ability to draw recruits. If the current tempo continues, reenlistment rates will fall making the situation that much worse.
4 posted on 08/01/2003 10:01:07 AM PDT by caltrop
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To: Incorrigible
Because of delays by civilian contractors, soldiers in Iraq until recently suffered in poor living conditions. Here, soldiers pass the time in temporary barracks in an abandoned building in east Baghdad. (Photo by Tyrone Turner)

5 posted on 08/01/2003 10:09:07 AM PDT by Incorrigible
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To: Incorrigible
Even mail delivery -- also managed by civilian contractors -- fell weeks behind.

b@stards. you still have not delivered mail that was sent in April & May, get the fricking lead out and get it to the troops, we paid to have it shipped and expect a resonable turnaround time.
6 posted on 08/01/2003 10:16:55 AM PDT by boxerblues (God Bless the 101st, stay safe, stay alert and watch your backs)
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To: irv
Or maybe they thought it was just like every other Pentagon contract: Billions of dollars to play with and actual performance optional.

As one of the civillians who work with the DOD to support the military, I can tell you that your comments are NOT appreciated. Although I personally was doing my job in the US during operation Iraqi Freedom (I would have gone if asked), many of my friends and co-workers were in the line of fire, unarmed and bravely doing their jobs (a seersucker missle landed a few hundred feet from one of my friends). I don't know if the author of this article is pushing an agenda or not, or if facilities he writes about were witheld by the Pentagon for any number of reasons. I do know however that you are besmerching many fine Americans. For all I know, you are one of those cowards who buy military ribbons and cliams they were awarded them for bravery. So, now that I have said that how does it feel to you to have someone who knows nothing about you, questioning your honor, integrity and courage?

7 posted on 08/01/2003 10:18:38 AM PDT by DCBurgess58 (Friends don't let friends do France)
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To: DCBurgess58
I can tell you that your comments are NOT appreciated.

Obviously not. But are they true?  The article names names.

It got "harder and harder to get (civilian contractors) to
 go in harm's way," said Mahan, the Army logistics chief."
8 posted on 08/01/2003 10:24:59 AM PDT by gcruse (http://gcruse.blogspot.com/)
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To: DCBurgess58
So you're saying that because you and your friends are brave enough, no one should mention the legions of defense contractors who see the Pentagon as their own personal piggy bank?

Or are you the 1 person in America who never heard of the $400 hammers, billions of dollars in cost overruns, and shoddy merchandise delivered late, after being subcontracted to foreign firms?

If you're really out there doing your job and giving your country real value for the money, that's WONDERFUL! There should be more people like you, because there aren't nearly enough now.

With the exception of the character flaw where you make up stuff to use as insults against someone you don't know and who did not, in fact, say anything that applies to you.

9 posted on 08/01/2003 11:03:04 AM PDT by irv
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To: snopercod
The situation is not as rosy as reported above.
10 posted on 08/01/2003 11:15:48 AM PDT by First_Salute
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To: gcruse
gcruse - you're right, the article does name names but let's take another look at it.

"We thought we could depend on industry to perform these kinds of functions," Lt. Gen. Charles S. Mahan, the Army's logistics chief, said in an interview.

One thing became clear in Iraq."You cannot order civilians into a war zone,"said Linda K. Theis, an official at the Army's Field Support Command, which oversees some civilian logistics contracts. "People can sign up to that -- but they can also back out."

All of these comments may seem damning but they appear to me to be taken out of context to suit an agenda. Let me provide an alternate Q and A to show how these comments may have been spun.

Q: General Mahan, Why have you cut down on the size of the Army Corp of Engineers? A: "We thought we could depend on industry to perform these kinds of functions"

Q: Linda Theis, can you order civillians to work in a combat theater? A: "You cannot order civilians into a war zone, People can sign up to that -- but they can also back out."

It got "harder and harder to get (civilian contractors) to go in harm's way," said Mahan, the Army logistics chief. But as the conflict approached, insurance rates for civilians skyrocketed -- to 300 percent to 400 percent above normal, according to Mike Klein, president of MMG Agency Inc., a New York insurance firm. Soldiers are insured through the military and rates don't rise in wartime.

Might General Mahan have been talking about the added cost of the insurance industries' rate increases that made it harder and harder to get (civilian contractors) to go in harm's way?

Finally I will second what the gentleman from the construction firm said, I don't know of any delays or problems caused by a lack of support from civillian contractors. I do however know that some in the military resent their manpower losses and would like to trend back to a larger force. It just doesn't make any sense to do so though, It is both cheaper and wiser to use seasoned dedicated professionals to do ancillary jobs. A 40 year old civillian (most of us are ex-military) requires no training, minimal military support and does not leave in 4 years. This allows the green and blue suiters to do what they do best... fight.

11 posted on 08/01/2003 11:40:57 AM PDT by DCBurgess58 (Friends don't let friends do France)
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To: irv
"But all those stories you've heard about $400 hammers and $6,000 -- or $3,000 coffeepots -- they just aren't true. First of all, the $400 hammer: We'd bought 22,000 hammers for between $6.75 and $7.50, and this one hammer was in an invoice submitted to the Navy with a whole list of things. And a bright-eyed Navy fellow saw that $400 hammer, and it was never bought. They adjusted the invoice. And this is the type of thing you've been hearing. And about that $3,000 coffeepot, no. That's an entire hot-food system for those transport planes of ours that will be carrying in time of emergency 365 military personnel, and it's the same kind of thing that is in all of the commercial planes that we ride in today. And we're getting them for about a hundred dollars less than the commercial airlines are paying for them. So, if you've been listening to the propaganda, believe us when we say we need to keep on doing what we're doing."

Ronald Reagan, February 12, 1986

12 posted on 08/05/2003 9:23:59 AM PDT by Doe Eyes
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To: gcruse
It's harder and harder to get contractors to go because they offer less and less dough. It used to be hard work and poor living conditions to go to these overseas positions, but you got heaploads of money... much more than you would make here.

I know where companies have sent contractors to Iraq and have offered only a 25% uplift on a per hour basis. While it seems like you make a lot of money, it includes working 7/12.

So in this line of work its: show me the money. It's only fair. If exes sit in their cushy leather chairs and get huge bonuses, why should the people doing the dirty work risk their neck for an extra 25%/hr. Many who have gone there are not full time employees, but people who were hired directly because they are out of work and needed to pay the mortgage.

An employee of Kellogg Brown & Root got killed today. Do you think people will be jumping to leave their families, risk their lives, for a mere 25%/hr. s

If companies starting sacrificing profits in leiu of better employee compensation, they would see a better response.

13 posted on 08/05/2003 2:45:53 PM PDT by Barney Gumble (Liberals don't want you to have guns, but they don't care if a murdering despot has nerve gas)
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To: Doe Eyes
Fascinating.

I am corrected, and I apologize.

14 posted on 08/05/2003 4:59:47 PM PDT by irv
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To: irv
No problem. I work for/as a Defence Contractor. We have been laying off people for months now.
15 posted on 08/05/2003 5:33:20 PM PDT by Doe Eyes
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To: Incorrigible
I wonder if some of these contractors can be penalized for sub-par performance and charged money instead of being reimbursed if they fail to deliver at all. I don't think the problem is with civilians not being prepared. That's not a valid excuse by a long shot. I'm wondering if the DoD was hampered with red tape and the urgency of the situation so that they were only able to negotiate contracts that let these contractor types get away with murder.
16 posted on 08/06/2003 9:03:13 PM PDT by dr_who_2
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To: Incorrigible
I wonder if the forces there can purchase many supplies through Iraqi merchants now.
17 posted on 08/06/2003 9:06:14 PM PDT by dr_who_2
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To: Incorrigible
Bo, that fact is they don't want to show up and end up murdered by snipers.
A friend who trained in that kind of stuff for the Navy said they were the first to get wiped out after the main battle.
My friend had a paper that allowed him to leave any time form the service and he exercized it before they sent people in to do this kind of thing in a whole other situation...his friends were ALL killed.

So no, this is the least favorite situation a builder wants to be in. Chances of death are way up there.
18 posted on 08/06/2003 9:07:32 PM PDT by A CA Guy (God Bless America, God bless and keep safe our fighting men and women.)
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To: A CA Guy
Bo = but!
19 posted on 08/06/2003 9:09:33 PM PDT by A CA Guy (God Bless America, God bless and keep safe our fighting men and women.)
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To: Incorrigible
"U.S. troops in Iraq suffered through months of unnecessarily poor living conditions because some civilian contractors hired by the Army for logistics support failed to show up, Army officers said."

Don't try to kid me. These contractors are still trying to fill out the three tons of paperwork so they can be qualified to hammer nails.

They have to prove, among other things, that they have the requisite quotas of tri-plegic Martians on their workforce before they can claim a dime of gubmint money.

20 posted on 08/06/2003 10:05:38 PM PDT by nightdriver
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