The bank was not the place to give out free money.
Too bad she didn’t think first.
One never wants to give the impression that if your story is sad enough, you can go to this teller at this bank and
get some money. Keep acts of charity completely separated from the bank.
Christmas... bah, humbug! /s
I will never do business with a bank that shows no kindness to any one, even to their own employees.
US Bank is on my permanent sh*t list.
Before I get all teary-eyed about stories like this one, I have to ask myself: “What else may have been going on here?”
Still, if everything stated is true, it should equal millions in bad publicity for the bank in question.
If this is true and I have to believe it was verified before it printed, she has a lawsuit on her hands as does her manager.
But even more important is the fact that if I were an employer in the area I would without hesitation call her and her manager and hire them both on the spot....that’s the kind of employee I want to hire!!!!
There must be something in the water in Oregon that makes people evil and angry. She should sue US Bank. It was HER money she gave and NOT the Banks.
I was in court on a case where a parent needed a security deposit for an apartment and the opposing counsel offered to pay it. No, you cannot do that kind of stuff.
Why didn’t the worker just do this on her own?
As a side note:
My sister works for a large regional bank. After Dodd-Frank law in 2010, they had to fill 3 floors of a downtown office building with new compliance staff. Hundreds of them. Nothing happens without it being completely put into protocols, regulated and completely documented. The rules are intense.
For above “offense” by this employee, its theoretically possible the bank could be exposed to huge fines by Fed.gov
So I don’t blame the bank, I blame our massive, soviet-style regulatory state.
Was the $20 the bank’s money or hers? The article doesn’t make that clear. If the money was the bank’s, then its actions are more justifiable but even in that case, a stern reprimand to her and her supervisor seems more reasonable. For $20, the bank should not be hard asses and have to deal with the public relations debacle of being seen as the Scrooge of the Year for 2019.
I have had lawsuits with US Bank.
US Bank needs to die.
Others that need to die a hurtful death are:
Bank of America
Wells Fargo
Most if not all nationwide banks, members of the Federal Reserve system, all exhibit the same pathology.
Regional and local banks rock. I only bank at these levels.
That bank’s reputation is going to be burned to the ground on social media. And they’ll be lucky if that’s just a figure of speech.
The world is filled with good people, yet big organizations take every opportunity to screw them over. “No good deed goes unpunished”, but this woman will be the winner in the end.
No good deed goes unpunished
I’ve been fired in my life, on Dec 24 but only learned about it when i checked my project on-line. I also was fired from a law firm by extending help to a client who needed help outside the firm. Nothing surprises me. There are just asshole bosses out there..
However, if her supervisor authorized it, then a reprimand for the employee should suffice and the superviser should bear all the responsibility. That's how I would have handled it.
She met a stranger offsite on company time. Supervisor who “approved” her leaving got fired too. A lawyer/insurance/liability thing. She gets into an accident or mugged by the stranger and her employer is on the hook. Should have waited until after work.
I sent my mortgage check to the bank in L.A. that issued the mortgage. Somebody there credited the WRONG account for the WRONG amount (about $500 less).
The check itself then went to an intermediary bank and the error in the amount went unnoticed. The intermediary bank then presented the check to my bank for the wrong amount.
Some weeks later I get a notice that I was late in making my mortgage payment since, according to the bank in L.A., I didn't pay anything. (Though I had a cancelled check that said I did.)
When I brought this to the attention of my own bank they acted like I was some stranger off the street asking for a favor. They figured it wasn't their problem so they weren't interested in helping me.
Then I pointed out that the check was honored for the wrong amount. I said, "So if I simply close my account right now I will come out $500 ahead? That sounds good to me." Suddenly they were interested.
Unfortunately, nobody I could find had ever heard of such a messed up transaction. When I contacted the local branch of the bank that held my mortgage, the lady working there found the situation fascinating and was eager to own the problem and find the solution.
The solution was actually pretty uncommon. All three banks had to come to an agreement as to how to fix things up and make their corrections simultaneously. Needless to say, I dropped my local bank right after that.
US Bank screwed us royal. We are cutting ties. They don’t give a crap about their customers, or, apparently, their employees.
Was he wearing a MAGA cap?
They fired her for putting her life in danger for interfacing with a person that could have kidnapped or raped her. However, her supervisor permitted her to go, but she is still employed. The $20 came out of her own pocket and the bank didn’t release the funds until 2 days after Christmas. US Bank sucks serious balls!
We left U S Bank in the early ‘70’s too many mistakes.