“Contact your state attorney general. I did and my bill went to $65 for just what I’d asked for. Received full refund too for the over charging”
Wow, how do I contact the AJ of my state, CA?
Ouch, CA. Well, I’d start with the State AG’s website. There should be a section for consumer complaints. FL AG website has a complaint section with an online form to fill out. I just had to provide full ID, employment information, etc. -which was NP. Within a month it was all worked out. I had a low rate and full credit to the date I requested service reduced. All the fees and charges were dropped and I ended up with over four months of CR in the account. Good luck!