Ouch, CA. Well, I’d start with the State AG’s website. There should be a section for consumer complaints. FL AG website has a complaint section with an online form to fill out. I just had to provide full ID, employment information, etc. -which was NP. Within a month it was all worked out. I had a low rate and full credit to the date I requested service reduced. All the fees and charges were dropped and I ended up with over four months of CR in the account. Good luck!
Thank you very much!
I have to talk to Comcast, they are charging me for boxes that I don’t have.
They do that all the time, knowing that customers don’t want to spend hours on hold and then stating your case.
They are a crooked biz; and in favor of many anti-American issues.