Which reinforces my point.
Personally, I recognize they are politicians of the first order. Nothing will change that, for now. Where we had to constantly be after them can now be handled from someone they will have to answer to. We both agree they are totally unwilling to listen to us. So, we cured the problem by getting someone for us that they have to answer to and whose weight of digital awareness with us gets trumpeted (pun intended) directly from him to the whole world.
These goofballs can get rid of their phone message systems that are always full and hire someone to watch their twitter accounts.