Posted on 09/07/2016 11:34:34 AM PDT by pabianice
Around November 12 2015 the complaints started pouring in. Small business owners and other various webmasters have been unable to log in to their Yahoo Small Business dashboard, now called the Aabaco Small Business Dashboard.
The Yahoo login screen says that the name has changed but the team is the same. You would think there has been a seamless transaction that has taken place.
Unfortunately, this is where the problems begin.
Yahoo Small Business clients are having all kinds of problems, and Aabaco is not helping. So far I have heard:
Aabaco will not answer the phone
Aabaco says wait times are 30 minutes but actual wait times exceed 2 hours
Aabaco confirmation email will not go through
Unable to claim Aabaco Small Business Account
Confused that Aabaco login takes users to Luminates website
Unable to upload files to web hosting site
Unable to access web hosting site
Luminate will not answer email
Aabaco will not answer WordPress emails about problems
Terrible upload speeds
Repeatedly needing to log back in
Small business owners who also are looking to update their business listing in Yahoo are stuck dealing with this Yext problem.
Wasn’t Yahoo just sold off?
the rational course is to go elsewhere asap
“and Aabaco is not helping”
“You’re not helping, Leon. Why is that?”
Wasn’t Yahoo bought by MSFT? that would explain the problem.
I thought Verizon had bought them.
Sounds like the problems with Colt forum and Marlin Owners forum. Suddenly one had to create a new password but for many, that was not possible. No answer to emails, claims that instructions/passwords had been sent to a non-existent account, etc. I am sorry for you.
From my perspective, website operation and maintenance is simply not amenable to large centralized control.
Maybe so. I suspected MSFT because when MSFT got Skype it became unusable to me. It seemed to do everything it was supposed to do but international calls just got “no connection is possible” in the languages at the other end. I use other programs now.
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