Those 1075 agents made over 1.5 million apprehensions. Compare that today with 21,000 agents making less than 300k apps a year.
Ah - the old days when they actually worked.
I did some work on a gov’t site where it was 10-hour days, four days a week. The boss was PLEADING with his union guys. “If I can just get 4 hours of good work out of you guys each day, we can get back on track.”
He couldn't yell at them - then they would file a grievance.