Ah - the old days when they actually worked.
I did some work on a gov’t site where it was 10-hour days, four days a week. The boss was PLEADING with his union guys. “If I can just get 4 hours of good work out of you guys each day, we can get back on track.”
He couldn't yell at them - then they would file a grievance.
It’s not the fault of the agents. It’s the fault of the voters that keep voting in open borders politicians.
Public unions should be outlawed. Conflict of interest.