I have to respectfully disagree. The Obamacare roll-out is not what they expected; You cannot discount incompetence — their hubris knows no limit.
They were warned repeatedly that the system was flawed and had not been adequately tested. They were advised to postpone the website launch until it worked properly.
They ignored the advice because they knew that public sentiment was turning against them at a rapid pace. They had to get enrollments going, no matter what.
They knew that, as with any “entitlement” program, once people were enrolled, there’s no turning back.
I don’t believe they thought it would be as big a train wreck as it is. with all the negative experiences coming to light, no one in their right mind wants to go near the exchanges.