“Her manager then called her into his office later that same day, she said.
Cheney said that after the manager listened to her side of the story and asked if she would come to him with any problems in the future — she said she wouldn’t because of his earlier inaction on the same issue — the manager told her she was fired.
When she asked once again to be told why she was fired, he said she was fired for being rude to a customer, Cheney said.”
Seems like she was told by the manager to come to him first instead of confronting the customer, and she said she would not...
“The associate in question was absolutely not let go for trying to help a dog in a locked car,” the statement reads. “The decision to dismiss an associate is one that we take extremely seriously and must follow a comprehensive process. However, out of respect for the associate and for privacy reasons we cannot provide specifics about why this associate was let go.”
Bingo!