Imagine yourself, after 10-yrs captivity and abuse, being told by the police that they will come by when they get a chance.
Also, as a dispatcher, how do you KNOW the victim would not be caught again and dragged back? The dispatcher on the line could not do anything to stop the evil criminal, BUT the dispatcher could then add additional details AND have a recording of the event AND break-in and immediately dispatch a vehicle if one had not been dispatched already.
Bottom line is this: Regardless of the actual time it took to dispatch a car, the victim was told by the police she would get help when they have time, that the police are not responding immediately.
Excellent information for the victim to have. It could save her life.
Much better than a know-all government worker hiding the truth because he “just wants to help you” feel better.
<....”the victim was told by the police she would get help when they have time, that the police are not responding immediately.”.....>
That’s not true at all. You need to “Hear” the ‘entire’ communication between them, as well as among those at the dispatch who were also talking. ...you’re not fully informed yet.... and jumping to too many conclusions.