BofA called 2 days later told me I owed double what the late penalty was, as I was yelling at her about what the late penalty actually is, she tried to calm me down with an apology and a sales pitch for me to go with a short sale or Obama's Making Homes Affordable Plan, to which she recieved a rather long winded 30 minute speech/rant about what I think of the US government, Bof A and the Fed, It seems like she was dumbfounded and left thinking deep thoughts about what I had to say, her parting comment was " you make some valid points but we are just here to help " and I said "is that why you tried to get me to agree to a doubled late fee ? GOODBYE !!!"
I’d never had to deal with BofA before this year, WHAT a bunch of maroons. They can’t seem to give one the right form, or will tell you something that is roundly NOT what is on the form. Clearly there’s A) a morale problem and B) a leadership problem — no doubt because the upper management is a de facto part of the Obama administration.