You do realize this is her side of the story and only her side. Of course, it’s possible everything she said was true. Or, more likely, there’s more to the story.
Remember the poor guy who was pulling his wallet out of his pocket at their command and they shot him 41 times (See: Amadou Bailo Diallo)
Nah, this seems highly likely as told. She looked older. It’s more common than you think. This is why they say at many places that sell alcohol or smokes, you got to show ID if you don’t look to be older than 40. And she might not have had other ID with her, not being intent on anything that needed it, and maybe she even smarted off to the cop a bit about her alleged American rights... but there’s very likely no cause to have pushed her face into a wall.
She said she’d been mugged; however she still had the card for some reason. Either the mugger took pity on her and let her keep it to return home, or she had it in another pocket. Still you’d think they’d offer to help get her to the police station and report the mugging (and certainly skip the handcuff treatment) unless the NYC blue is truly so jaded as to not care about this.
I have nephews who have experienced this same bullsh**. Luckily, their father was right there to explain to the thugs that they are students (in HS) and don’t have adult level ID. So don’t give me this bullp**p about the cop’s side. I ain’t hearing it.
I believe it because the biggest crime in NYC is to jump a a turnstile.