Not surprised at all. I bought a fancy HP laptop $1400+ about 3 years ago, huge beautiful screen and it was slow!... some of the LEDs (lights) are not functioning anymore... and this is a machine that was expensive and I treated it like baby, just for home. Then I bought another “cheapo” laptop to hull around (Dell Inspiron, close to $600) and that little thing has been a giant of a performer... Who would have thought.
I also bought an HP printer about 3 years ago as well, and the “Wireless” antenna/transmitter broke down recently so I can only use connected with wires.
So, I will definetely stay away from HP. Again, very light use on both of those machines. I can see if you really put them through their paces for a couple of years... Then I would say, ok... but with such a light use???? NO, no way.
So, not surprised at all the are going down the tube. Shitty products in my experience.
I've seen a lot of HPs over the years, and typically it's been the operating system which was screwed up, not the hardware itself. (sometimes the user, but more often than not, the user didn't screw up as much as they thought they did)
Linux is the ultimate windows service pack.
If you want to give it a shot, I'd be glad to give you some pointers. http://fedoraproject.org/get-fedora
I had the same experience with their laptops. The hard drive crashed THREE times in 2 years! I will never buy another HP product again - no matter how much they slash the prices.
same here at the ame time I got yours and they broke, fixed , broke, Indian call center, etc, it wa sa nightmare and that was my 4th HP laptop but no more I got an ASUS and it’s BRILLIANT.
Got a Kodak printer and it doesn’t take as much ink as the HP and works just as good.
Never again will I buy HP