“I cannot tell you how many times I told my carrier, Sprint, to block texting on my families service only to find they did not do it.
Every month the bill comes with some crooked fraud on the part of Sprint.”
Tell me, George... is your family still texting?
No, we conquered the texting issue after a few months of tug-o-war. But it always take a billing cycle and another half month to discover what happened 45 days earlier. This article sounds like in only happened for one billing cycle too.