Just as an aside, you realize that Customer Service everywhere is a nightmare because people are not working, working for home is clunky, and staffs are reduced.
Can’t you download his podcasts from his web site?
Hi. Yes I can download on his website and transfer to my iPhone like I had mentioned. It’s just an extra step that shouldn’t be necessary considering that I am paying for mobile service.
As for Customer Service overload, I signed up for two years on Jan 27th of this year with numerous emails to CS over the past nearly 3 months with no result.
One service representative responded by giving me his phone number but he is never there and no calls are returned upon leaving messages.