This Cook Out appears to be right in the center of Oxford’s business district. This chain needs to sack everyone and hire a complete new staff. This is a small city, there will be real negative business repercussions.
They are individually owned franchises........It's up to the owner to make that decision.
With that being said, there will be repercussions on the owner of that outlet from the corporate office..Up to and including the yanking of the franchise from the current owner.
I have a friend who owns two Jets Pizza outlets and he says that when corporate says jump, you say how high. They even dictate how his parlors are to be decorated...from floor tiles to floor plants.
Roxboro not Oxford, Roxboro is northwest of Oxford.