Posted on 05/29/2017 5:17:16 AM PDT by C19fan
British Airways could face a bill of at least £100m in compensation, additional customer care and lost business resulting from an IT meltdown that affected more than 1,000 flights over the weekend. All the airlines flights from Heathrow and Gatwick were grounded on Saturday. Services resumed on Sunday but cancellations and delays delays persisted with about 200 BA flights in and out of Heathrow cancelled on Sunday, according to Guardian calculations. There were no cancellations at Gatwick but some passengers experienced delays.
(Excerpt) Read more at theguardian.com ...
BA claims it was a data center power failure.
BS from BA.
Tomorrow, thousands of executive teams are going to mumble about BA’s bad luck and declare how that could never happen to their outsourced IT function.
I always assumed the government did it due to an ISIS terror threat.
Agree. Hire CEO from a cheapo airline, cut costs by outsourcing IT to India....reap the ‘returns’.
Sad, as BA was once a nice airline. Reminds me of what’s happened to United, in many ways.
I did not know this, but per some DailyMail articles BA is actually owned and run (CEO) by some Spanish budget airline outfit these days.
“B” in name only...
Lucas could have been involved.
You would think that people in IT would be logical and make logical decisions. But such is not the case. And it isn’t just in BA, or in offshoring.
IT vendors need to generate sales by replacing what works just fine with ever faster hardware. Yet in a large enterprise the slowness and reliability of a system has little to do with the speed of the hardware and everything to do with the lousy design of the applications, the lousy design of the database and database access. That is especially true of single points of failure as in a power supply.
For large enterprises (and smaller ones on the cloud) the IBM mainframe is by far the cheapest and most reliable platform. But IT decision makers want to go with the latest fad. So they buy into hyperconvergence and all the lastest fads. And what is hyperconvergence? Just a second rate mimic of a mainframe.
But the IBMs of the world are also at fault. They make their money by amount of CPU and other resources consumed. So they intentionally encourage poorly designed and poorly coded applications that required horrendous amounts of vendor resources and horrendous amounts of money.
And most Fortune 5000 execs do not think logically. They fall right into the fad of the month.
Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.