Nor have I experienced that. . . and I have been a cross platform consultant for many years. It just is not true. Whenever I have switched a client from Windows to Macs, I generally stopped making as much money from that client. I've maintained both Windows and Mac networks of multiple computers. . . and the Windows machines failed more frequently and far sooner unless we paid as much for the hardware. . . but the Windows software still demanded more maintenance.
I've never been called to clean up a virus infected Mac, and I've encountered only three Macs that have gotten Trojans because their owners did something stupid. . . yet I have cleaned many infected Windows machines and there were ALWAYS multiple viruses and malware on the machines, it was never just one. The worst had over 400 discrete malware and viruses on it. I lost count of the number of Windows re-installs I've done. . . but clean a re-install of OS X on a Mac is simple and did not require re-installing software or data. . . and could take between 20 minutes to 45 minutes tops, depending on the version of OS X.
I can count on the fingers of one hand the number of times I've had to re-format an OS X Mac drive to do a re-install. For years on Windows, that was the recommended fix for many problems: reformat and re-install. . . as often as every three months or so, just to get rid of the typical Windows' slow downs.
That’s a matter of opinion, yes.
From a support perspective, one could say that people who use Mac’s are simpler and need more cushions of protections against things like porn sites and the like. That’s a software topic, not a hardware one.
Notice how so many Mac users still need to install Windows onto their systems. Could this be because Mac systems offer less flexibility because of these software protections? In other words, if you overprotect your users by offering less flexibility in the software, then one could say that Windows offers more power at the compromise of safety and the occasional software issues created by “inexperienced users”. Would this not be correct? And would it also be a correct statement that if you “harden” Windows to protect basic users, many of these issues would essentially go away?
From a hardware perspective many of the Mac systems have components built literally in the same Chinese and Korean factories side-by-side. Perhaps the “lack of failures” from hardware is due the fact that Windows machines outnumber Mac systems 10 to 1.
Comparing Apples to Apples is generally a better idea here.