Yes, of course. This was the first clue to her being clueless?
And when did 20% become the tip rate? It has gone from 10% to 15% to 20% now? I agree to pay for service but 20% margins sound like a pretty high cut to me. This means that the wait staff owns the equivalent of 20% of the gross of the restaurant? Good business with no overhead in my book. This is owner type margins for little or no risk.
The higher the percentage of bill that’s tip the more they work for us not the restaurant. Which is good in my book.