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Home damaged by hail - need advice
mplsconservative ^ | 7/27/10 | mplsconservative

Posted on 07/27/2010 8:30:58 PM PDT by mplsconservative

siding back on the. When the crew was here, they noticed a lower ding on the siding and asked me if I wanted to have it caulked. I said yes (husband wasn't home) and it was no big deal as it's hidden behind the AC unit and behind a shrub. No one ever sees that area. Well, the insurance adjuster did.

To boil it down, he said they would only pay to reside the front and back of the house as the caulk job showed we will accept some damage. The problem is our siding is likely discontinued. It will have to come out of pocket to re-side the north and south side of our home to make it match.

The contractor says it's BS. Of course, I realize he wants to make a profit, but this just seems like getting dinged by the insurance company. Ideas, opinions anyone? I need advice. The insurance company is AAA.


TOPICS: Chit/Chat
KEYWORDS: advice; haildamage; homeinsurance; homeowners; insurance
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Our home, whole town actually, was damaged by golf ball sized hail a little over a week ago. Contractors swarmed out neighborhood the next day and we chose a reputable local guy.

Today the insurance agent came out for a meeting with my husband and the contractor. We are getting a complete re-roof, power wash on the deck railings and some other little fixes.

The problem is with our vinyl siding. The front and back are missing chunks.

The insurance agent was prepared for a re-side until he spotted a one-inch spot in the back. It was caulked four years ago.

My husband explained that a piece of our siding had blown off in a storm four years ago. We found the piece of siding in our yard, undamaged, and we did not file a claim. The builder of our home, out of the spirit of being a good guy, sent out a crew to put the piece of siding back on the. When the crew was here, they noticed a lower ding on the siding and asked me if I wanted to have it caulked. I said yes (husband wasn't home) and it was no big deal as it's hidden behind the AC unit and behind a shrub. No one ever sees that area. Well, the insurance adjuster did.

To boil it down, he said they would only pay to reside the front and back of the house as the caulk job showed we will accept some damage. The problem is our siding is likely discontinued. It will have to come out of pocket to re-side the north and south side of our home to make it match.

The contractor says it's BS. Of course, I realize he wants to make a profit, but this just seems like getting dinged by the insurance company. Ideas, opinions anyone? I need advice. The insurance company is AAA.

1 posted on 07/27/2010 8:31:05 PM PDT by mplsconservative
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To: mplsconservative

I call BS on your insurance company. Fight them on this one.


2 posted on 07/27/2010 8:37:26 PM PDT by al_c (http://www.blowoutcongress.com)
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To: mplsconservative

How ridiculous. The value of your house will drop by many thousands of dollars unless it is returned to the pre-storm state. I used to have AAA until they left the state because they were going broke from paying claims. I have no advice other than to kick it up above your adjuster. All the way to the state commissioner’s office if need be.


3 posted on 07/27/2010 8:39:32 PM PDT by Kirkwood
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To: mplsconservative

Arrrgh! Now I know why I don’t post articles, let alone vanities. Let the chips fall where they may.

I’ll begin. A moose bit my siding, and the sister I don’t have. And can I have a pancake on my roof instead of on a bunny?


4 posted on 07/27/2010 8:40:17 PM PDT by mplsconservative (I stand with Israel.)
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To: mplsconservative
...as the caulk job showed we will accept some damage..

I'll let insurance adjusters weigh in but I believe you have the right to conduct emergency repairs to prevent further damage, and that is NOT a waiver of liability. In this case, caulking that could be said to prevent further water damage until a proper repair could be completed.

5 posted on 07/27/2010 8:41:06 PM PDT by mnehring
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To: mplsconservative

I don’t know what you are “arrgh”ing about. Other than the first sentence, the post made sense.. oh, and I took your sister’s cheese.. I traded it for a beeber.


6 posted on 07/27/2010 8:42:42 PM PDT by mnehring
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To: al_c

Thanks al. I just have no clue how to go about it.


7 posted on 07/27/2010 8:43:30 PM PDT by mplsconservative (I stand with Israel.)
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To: mplsconservative

Hire a local attorney who understands consumer and insurance law.


8 posted on 07/27/2010 8:45:25 PM PDT by PackerBoy (Just my opinion ....)
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To: mnehring

Your beeber must be stuned. I looked at my OP and realized I was in ARRGHH territory. :)


9 posted on 07/27/2010 8:45:57 PM PDT by mplsconservative (I stand with Israel.)
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To: mnehring
I'll let insurance adjusters weigh in but I believe you have the right to conduct emergency repairs to prevent further damage, and that is NOT a waiver of liability. In this case, caulking that could be said to prevent further water damage until a proper repair could be completed.

My homeowners specifically covers this. Caulking (tarps, plywood, etc.) would be considered necessary to prevent further damage until a proper repair can be made. These items are also considered necessary expenses against the deductible.
10 posted on 07/27/2010 8:47:50 PM PDT by PA Engineer (Liberate America from the occupation media.)
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To: mnehring

Thanks. At the time it was a place in the siding where I felt boxelder bugs and ladybugs were getting their way into the basement. It was a two year old home at the time. That was the only breach I could see.


11 posted on 07/27/2010 8:49:57 PM PDT by mplsconservative (I stand with Israel.)
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To: mplsconservative

I deal with adjusters every single day. Whether you will “accept some damage” is irrelevant. Your policy most likely covers hail and rain and wind damage. Demand that the ruling go to a higher level and do not sign anything releasing the insurance company from damage discovered in the future. Besides, a reputable insurance company will re-open a claim even months after it was closed.


12 posted on 07/27/2010 8:51:14 PM PDT by Blood of Tyrants (The US will not die with a whimper. It will die with thundering applause from the left.)
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To: mplsconservative
You defiantly need to contest this. Get another appraisal from another contractor. Don't rely on the insurance company appraisal.

When Hurricane Andrew blew through Louisiana (yeah it did) it blew a bunch shingles off my roof. The State Farm adjuster said they would only replace and repair what was missing. I got another apprasier to look at the roof and he said the whole roof needed reshingling. We hashed it out with State Farm and they relented and replaced all the roofing.

13 posted on 07/27/2010 8:51:49 PM PDT by Red_Devil 232 (VietVet - USMC All Ready On The Right? All Ready On The Left? All Ready On The Firing Line!)
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To: mplsconservative

I am an insurance adjuster (ducking) so I’ll try to give you some guidance from this side of the claims process.

As a standard rule, the company will owe to replace the damaged sides only, assuming the product is still available. The normal lifespan for vinyl siding is 7-8 years, then it falls off the market.

When the situation arises that the contractor cannot match the siding, we will take a small sample from your home and send it off to a siding match company that will provide all the specifics of the sample and verify its availability. They will also tell you if there is an equivalent match that might be made by a different manufacturer.

If your company refuses to address the issue for you, you can always go to appraisal. The claim will go before a mediator and you will split the cost of the mediator with the insurance company. You will likely win if the siding isn’t available.

Keep in mind, you haven’t given us the specifics of your policy and most states don’t have any mandate that requires companies to “match” siding. It is usually based on company policy.

Hope that helps.


14 posted on 07/27/2010 8:51:49 PM PDT by Can i say that here?
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To: mplsconservative
Protest this and be persistent. Lawyers are expensive. Usually at the worst the Insurance company will cave with a single letter from a lawyer.

The other side of this is the Insurance Company may feel this is a small claims court issue and will wait it out due to the cost.
15 posted on 07/27/2010 8:52:36 PM PDT by PA Engineer (Liberate America from the occupation media.)
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To: mplsconservative

My sympathies. I hope you can renegotiate this with your ins co. They will probably be nasty as hell to you as all ins co reps are when it comes time to part with their money. Good luck with it.


16 posted on 07/27/2010 8:53:40 PM PDT by Ciexyz
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To: mplsconservative
Tell the adjuster is was a TEMPORARY repair and in no way shape or form does a TEMPORARY repair mean you find shoddy work. Tell them you are not pleased with this remark and may need to take your complaint to the STATE Insurance Commissioner. They'll respond to that.

It may be true that the other sides of the house that were NOT damaged and will not be covered. They should only cover the damaged parts. They shouldn't be responsible for the siding that wasn't damaged even if it is discontinued. What you could do it work out a deal with the contractor to do the whole thing. I suspect the contractor may want the work and may be reasonable.

17 posted on 07/27/2010 8:55:54 PM PDT by nmh (Intelligent people recognize Intelligent Design (God).)
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To: mplsconservative

Here is what you needed to say. You may still be able to appeal using this.

“I had the siding caulked to prevent further water damage to the house. This was an immediate action to reduce the liability of my insurance company as a good policy holder. This was only done to prevent further damage to the house.”

This has always worked for me and this is what my Dad told me to do if I tried to make any repairs what so ever when damage occurs.


18 posted on 07/27/2010 8:57:27 PM PDT by dila813
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To: PA Engineer

I have to look at my policy time-line wise. The tiny damage that was caulked was a long time ago.

We didn’t feel like paying a thousand dollar deductible when our builder guys discovered the ding. The fact that it will negate a reside seems very shady.


19 posted on 07/27/2010 8:57:31 PM PDT by mplsconservative (I stand with Israel.)
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To: PackerBoy
Don't do that!

Geesh! The attorney will take a good chunk of her settlement for his pocket. She'll be in the hole more. Lawyers like this, victimize people all over again.

20 posted on 07/27/2010 8:57:35 PM PDT by nmh (Intelligent people recognize Intelligent Design (God).)
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