Posted on 04/09/2009 9:28:40 PM PDT by newbie 10-21-00
Download and run the Norton Removal Tool
It's one of those things you have to "trust". I've no need to remove it now so long as I keep up my subscription. I find the weekly deep scans take forever but it you quit, after about 3 tries, it will make you run it anyway by telling you you have a problem that needs to be repaired. So I just let them run while I'm doing other stuff, once a week, never finds anything.
It will tell me I need a repair if I turn my Windows Firewall back on! Now they like you to keep it off I guess.
I was stuck. Which version do I have? I didn't want to upgrade when I was at about 6 because new versions are often unstable and I was reading some negative stuff; they do seem to get the fixes in if they mess up. Guess they forced my hand on that. I click on help and support. When that comes up, I click on the Internet Security tab, wait, and it tells me I'm running 9.1.1.7. Well that's good to know.
But I don't have my key to reinstall since I installed through my isp, so guess I'd have to get it from them or follow their instructions for that part.
If I change isp's due to dsl outages, the one I'd probably go with comes with McAfee as part of the package. I've read AVG is good but, being free, might not be as on top of things, but you can't put blind trust that any of them will catch all malware in time.
I get on the internet and read horror stories and tips before I run stuff like this, sit on it awhile and work up my courage. The only other option is a reformat. You have to really have stuff backed up well for that, think it through ahead of time, and reinstalling all my programs and getting them to run w/o conflicts and all the quirks I had to fix would not be pretty. First thing I had to do when I got this machine was go out on the web and find out how to unhide file extensions.
That's enough. I won't be messing with it until I'm forced to. I did find Norton tech pretty knowledgeable for the final configuration settings, at least the one I got when I initially installed, but don't know if they will charge for support calls or not. And you never know if you will get a good tech.
The answer for you depends on why you want to remove it. Now that I have a feel for the main features and what it wants, I don't have any particular complaints about it other than dreading a possible removal.
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