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Computer Help Needed! (Vanity)
N/A ^ | 10/11/07 | me

Posted on 10/11/2007 6:43:36 AM PDT by metesky

My wife just got a Windows automatic update for Windows Vista. The problem is that her machine is running XP.

She tried to reject the update but the machine automatically re-started and now she's getting messages like "No operating system found". We're both just users with not a clue of what to do.


TOPICS: Computers/Internet
KEYWORDS: computer; computerhelp; geek; geeks; microsoft; vista; windows
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Help!
1 posted on 10/11/2007 6:43:42 AM PDT by metesky
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To: metesky; Swordmaker

Wish I could help. I am avoiding Vista like the plague...


2 posted on 10/11/2007 6:44:54 AM PDT by LearnsFromMistakes (Member VRWC - Volvo-owning right-wing conspiracy.)
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To: ShadowAce

I’m hoping for some pointers from FR’s resident Windows expert...


3 posted on 10/11/2007 6:45:05 AM PDT by metesky ("Brethren, leave us go amongst them." Rev. Capt. Samuel Johnston Clayton - Ward Bond- The Searchers)
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To: metesky

Find a hammer and then go visit Apple.com.


4 posted on 10/11/2007 6:45:49 AM PDT by The South Texan (The Drive By Media is America's worst enemy and American people don't know it.)
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To: metesky

I’m running XP too. I got the update last night and have had no problem. Good luck.


5 posted on 10/11/2007 6:46:52 AM PDT by DManA
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To: metesky
If you have another PC running XP, you need to make a boot disk to start your other system. What you are trying to accomplish is try to Restore the system to an older date. If the Vista update has taken over completely, your alternatives are limited.

If you have the original Operating system disks put in the initial installation disk, you might need to change your bootup sequence in the BIOS.

6 posted on 10/11/2007 6:48:49 AM PDT by Pistolshot (Richardson/Paul '08 - Sometimes this stuff just writes itself.)
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To: metesky

was the update from an email or a web page pop-up?

I cannot imagine vista getting xp updates, or xp getting vista updates.


7 posted on 10/11/2007 6:52:29 AM PDT by southlake_hoosier (.... One Nation, Under God.......)
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To: LearnsFromMistakes

That’s the problem: She doesn’t have Vista! The damn update just took over and now the machine is about as useful as a door stop, four years of bookkeeping records gone to dust.


8 posted on 10/11/2007 6:54:16 AM PDT by metesky ("Brethren, leave us go amongst them." Rev. Capt. Samuel Johnston Clayton - Ward Bond- The Searchers)
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To: metesky
Photo Sharing and Video Hosting at Photobucket
9 posted on 10/11/2007 6:55:23 AM PDT by martin_fierro (< |:)~)
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To: metesky

Check for some of the obvious stuff first. Sometimes you’ll get that message if a floppy disk is in the drive.


10 posted on 10/11/2007 6:57:36 AM PDT by faloi
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To: metesky

You might have inadvertantly downloaded a virus. Windows XP and Vista updates require software authentication and this couldn’t have happened throught the legit Windows Updater utility. If it did, the newspapers would have been screaming about it right now since millions of computers run update daily all over the world.


11 posted on 10/11/2007 6:59:17 AM PDT by CarrotAndStick (The articles posted by me needn't necessarily reflect my opinion.)
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To: faloi

agreed, check for obvious.
if you are PC-retarded, call an expert, don’t try to recover yourself, especially if you cannot afford to lose data.


12 posted on 10/11/2007 7:00:15 AM PDT by davidlachnicht ("IF WE'RE ALL TO BE TARGETS, THEN WE ALL MUST BE SOLDIERS.")
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To: southlake_hoosier

It was a Windows Automatic Update and simply started the update itself. When asked,
“do you want to restart now?” She chose “later”, but the update restarted anyway and now she’s stuck in what looks like BIOS with a “no operating system found” message.


13 posted on 10/11/2007 7:02:59 AM PDT by metesky ("Brethren, leave us go amongst them." Rev. Capt. Samuel Johnston Clayton - Ward Bond- The Searchers)
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To: metesky
*** We’re both just users with not a clue of what to do. ***

Oh boy. There’s a fix but not easy as its likely beyond your experience level (no offense). So in your case I'd call 'The Geek Squad'. They come out and fix computer issues in your home.

btw, I'n Running Windows XP Pro - BUT - have Vista loaded on my HD which I can use as the OS in the future when Vista becomes 'safer'. I worry about the same thing you're going through. That the auto update 'sees' Vista on my HD and updates that then my XP Pro is 'gone'.

Good luck.

14 posted on 10/11/2007 7:03:27 AM PDT by Condor51 (Rudy makes John Kerry look like a Right Wing 'Gun Nut' Extremist)
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To: Condor51
which I can use as the OS in the future when Vista becomes 'safer'.

When will that be? 2012 or so?!

15 posted on 10/11/2007 7:08:24 AM PDT by jdm
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To: metesky

If the most important thing now is data recovery don’t format the hard drive. No operating system found is often what you see when a hard drive fails. You can normaly recover the data by installing it as a slave drive in a different machine. Or the same system with a new hard drive as an boot drive. The update might not have been the cause other than a forced re-boot.


16 posted on 10/11/2007 7:08:37 AM PDT by ThomasThomas
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To: Condor51
I worry about the same thing you're going through. That the auto update 'sees' Vista on my HD and updates that then my XP Pro is 'gone'.

When running one of the OS's and the files of the other are accessible in it, the OS which is running will see the files of the other OS as data only. It won't run any component of the second OS unless you're using something equivalent to a virtualiser.

That's the reason why there is a boot order that sorts out this confusion right at the beginning of the boot process, before any of the OS's are run.

17 posted on 10/11/2007 7:10:20 AM PDT by CarrotAndStick (The articles posted by me needn't necessarily reflect my opinion.)
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To: CarrotAndStick
You might have inadvertantly downloaded a virus. Windows XP and Vista updates require software authentication and this couldn’t have happened throught the legit Windows Updater utility. If it did, the newspapers would have been screaming about it right now since millions of computers run update daily all over the world.

Agree with everything you said.

If the original poster can boot into safe mode, maybe try doing a system restore in safe mode.

18 posted on 10/11/2007 7:10:29 AM PDT by jdm
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To: ThomasThomas

If the hard drive is bad, the timing may just be a coincidence.

I had a friend with a mac whose motherboard got fried when he tried to connect to the internet via an unrecognizable WiFi connection in his neighborhood. He blamed the mac’s failure on WiFi since the mac crashed immediately after he logged in, but the guy at the mac store told him that had nothing to do with it.


19 posted on 10/11/2007 7:15:41 AM PDT by jdm
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To: metesky

I also think this must have been a virus. I have run XP pro on all three of my home systems and two of our work computers. I have automatic update turned on and have received “no” Vista updates.

Question!

Do you have another computer at home running XP?

If so I am willing to help you (through email) try to save your data. If you have another computer and would like my help please private message me. I have worked as a PC tech since 1996 and have had to fight these problems before.


20 posted on 10/11/2007 7:16:28 AM PDT by jdietz ("There's small Revenge in Words, but Words may be greatly revenged" Ben Franklin)
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