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Virus running in the background -- Norton doesn't help

Posted on 12/04/2004 10:11:38 AM PST by streetrepair

Hi Folks,

Was trying to fix a friend's PC last night. She's running XP Home and uses a cable modem for access to the internet. As soon as you boot up the machine, dozens of Internet Explorer windows start running in the background, flooding the system, and thereby grinding web performance/access to a halt almost immediately.

I ran Norton Anti-Virus 2005 and it found no problem. I also ran AVG anti-virus software and that too found no problem. If anyone has ideas on what I can do to kill whatever it is that's running in the background, causing this, I'd be most appreciative for your suggestions.

Many thanks...


TOPICS: Computers/Internet
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1 posted on 12/04/2004 10:11:39 AM PST by streetrepair
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To: streetrepair
Try Ad-Aware for starters. It's free.
2 posted on 12/04/2004 10:14:39 AM PST by oh8eleven
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To: streetrepair

Do as I do: Promise God never, ever to visit another porn site ever again unless it's some kind of wild, mystifying accident, and then reinstall the system.


3 posted on 12/04/2004 10:15:40 AM PST by JennysCool (A plan is not a litany of complaints)
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To: streetrepair
Did you try to use Norton as your boot disk? If not, try that and follow the instructions. You will have to delete this virus before the operating system boots.

And I'm hoping that this won't ruin the MBR.


4 posted on 12/04/2004 10:15:43 AM PST by rdb3 (LoRdZ of the Gen-X Republican Rebellion -- rdb3 "HiP-hOp FReeper")
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To: streetrepair

It would be helpful if you would:
a)Post the url's that these browser windows are pointing to.
b) Take a screenshot of your running processes and post that, as well.

:O)


P


5 posted on 12/04/2004 10:19:13 AM PST by papasmurf (Kerry..." What are you gonna' believe, me, or your own 2 eyes?"..(Groucho Marx))
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To: rdb3

Did you try to use Norton as your boot disk? If not, try that and follow the instructions. You will have to delete this virus before the operating system boots.

Yes, I used Norton as the boot disk as well. Sorry I forgot to mention that. No virus was found. I also ran the software after Windows loaded. Still found nothing either way.


6 posted on 12/04/2004 10:19:22 AM PST by streetrepair
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To: streetrepair
Read this thread!
7 posted on 12/04/2004 10:20:25 AM PST by balrog666 (The invisible and the nonexistent look very much alike.)
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To: papasmurf
a)Post the url's that these browser windows are pointing to.
b) Take a screenshot of your running processes and post that, as well.

Thanks for your post.

As for B, I would love to do that; unfortunately, her computer is 20 miles away, and she can't get online to post screen captures to FR with her computer in the state that it's currently in. This virus has rendered her internet access nil.

The URL that keeps loading in the background is her home page: www.yahoo.com
8 posted on 12/04/2004 10:22:27 AM PST by streetrepair
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To: streetrepair

Uplug cable. Copy Important Stuff. Reformat.

Webroot.com provides some trial versions of software that you can use for a couple of weeks...free.

Use it to solve your problem.


9 posted on 12/04/2004 10:22:28 AM PST by gortklattu (check out thotline dot com)
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To: oh8eleven

Thanks. The first thing I tried were both Ad Aware and Spy Bot. Didn't fix the problem, unfortunately.


10 posted on 12/04/2004 10:22:59 AM PST by streetrepair
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To: streetrepair
Yes, I used Norton as the boot disk as well. Sorry I forgot to mention that. No virus was found. I also ran the software after Windows loaded. Still found nothing either way.

Okay, then it's not a virus. It's malware/spyware. Sounds like it is running with a vengeance, too.

Above someone mentioned Ad-Aware. Download it and use it. It's free. Or you could pay for the professional version.


11 posted on 12/04/2004 10:26:04 AM PST by rdb3 (LoRdZ of the Gen-X Republican Rebellion -- rdb3 "HiP-hOp FReeper")
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To: streetrepair

God help me I am trying not to do this but I cannot resist. Try getting a Mac. It will make such a difference. I know I know - but there I have said it.


12 posted on 12/04/2004 10:28:11 AM PST by erswts
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To: rdb3
And I'm hoping that this won't ruin the MBR.

Would that be the Master Boot Record?

Speaking in geek acronyms is usually not much help.

13 posted on 12/04/2004 10:29:02 AM PST by Publius6961 (The most abundant things in the universe are hydrogen and stupidity.)
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To: Publius6961; rdb3
"Would that be the Master Boot Record?"

Actually, I don't mind acronyms because the poster rdb3 is getting me to think, which is a good thing. After about 5 seconds of thinking "hmmmmmm... what could MBR stand for" I came to the conclusion of "Master Boot Record."
14 posted on 12/04/2004 10:31:58 AM PST by streetrepair
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To: streetrepair
Okay, try a different spyware remover.
You may have to try a few more to find the right one.
15 posted on 12/04/2004 10:31:59 AM PST by oh8eleven
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To: erswts

My one wish for Christmas is to have enough mac users finally to have shi***ads write viruses and trojan horses for it and we can finally get rid of the children on these threads.


16 posted on 12/04/2004 10:33:40 AM PST by Publius6961 (The most abundant things in the universe are hydrogen and stupidity.)
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To: streetrepair

Boot in safe mode (try F8) and see what is in the startup folder. Remove everything there. I suspect you have a shortcut in your startup folder that is pointing your IE to an evil site. This would not show up on any virus scan or ad-aware type utility.


17 posted on 12/04/2004 10:34:57 AM PST by freedumb2003 (When does the Revolution start? I'm going for a bike ride for a while. Please fill me in later.)
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To: erswts

I've been thinking about Mac. After all the virus programs cost and the other things.....it may well be worth the change.

Did you go from PC to Mac? What is the biggest change?

and.....what the hell do I do with my office files: word, Access,etc.?


18 posted on 12/04/2004 10:35:12 AM PST by gortklattu (check out thotline dot com)
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To: streetrepair

Why don't you just restore the system to a previous operating date?


19 posted on 12/04/2004 10:39:42 AM PST by jwalsh07
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To: gortklattu

I have always had a Mac but have to use a PC at work. Trust me - the Mac is so much better. As far as your current files, just get Office for Mac. It is better than the PC version anyway. And you might also want to get Virtual PC. It is an emulator that is produced by Microsoft.


20 posted on 12/04/2004 10:41:44 AM PST by erswts
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