>You aught to hear him gripe about Asian customers
Salesmen often gripe about those who bring a hardnosed mentality and don’t succumb quickly to the tricks of the trade.
Heck, they WERE buying the pricey imports, weren’t they.
>>Salesmen often gripe about those who bring a hardnosed mentality and don’t succumb quickly to the tricks of the trade.<<
He actually articulated it pretty well. It is the cultural confusion and cultural “reason” for buying the car.
My wife used to be in real estate and they categorized customers as A through D. D stood for “delete”. Some customers are not worth the time and will nickel and dime you until the day they sell the car. They are not worth the money and headaches. My wife had customers like that, though it was not culturally related.
Also, even regarding referrals, A’s tend to refer A’s and D’s tend to refer D’s.
For my friend, Asians (culturally speaking) were D’s.