I understand why the mother wanted support, but facebook might not have been the best place to find it.
I searched under “support groups for parents with disabled babies” and found quite a few options. I’m sure that there are many more, if one searches with the name of a specific illness.
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Facebook is an identity thief’s tool kit.
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You are wrong. I have been a part of support systems for ill children. Parents need to know that they are not facing the struggles alone.