No retired IT guys at my local notgenius bar it is one small notch above Best Buy. I am not rolling the phone back on my own. Like I said it is customer property used for on call support.
I don’t give a $hit what you think about my complaints about Apple. This is a customer support situation and it pisses me off that Apple killed an app that came from the App store. Period end of story.
And with this mission critical App you've waited until December 27th to take to Apple when the last update from Apple for iOS 9.2 came out on December 8th? Or are you talking about the upgrade to iOS 9 which occurred in October? Either way, it apparently isn't that critical to your client's work. Either way, the upgrade certainly did not "brick" the iPhone, which is a specific term for making the phone NOT WORK AT ALL, yet that was the terminology you chose to use for its shock value for the casual readers. . . intending they get the "not work at all" hyperbole meaning.