Posted on 04/04/2015 8:53:03 PM PDT by nickcarraway
A Maaco body shop worker will be suspended for leaving a profane, threatening message telling a customer's husband to "get her in check" after her she posted a scathing review on Facebook, the company said Friday.
Ella May Rudd posted the recording she says was left on her husband's phone, triggering a torrent of withering comments from social media users and an apology from Maaco Franchising LLC of Charlotte, North Carolina.
"I'm a strong woman," said Rudd, 32, a stay-at-home mother of two young boys. "I walked into Maaco and confronted" the employee "myself after he left that voicemail. I said to him, 'My husband will not handle me at all.'"
Rudd had posted a Facebook review Monday calling the franchise "crooks, rude people and liars," after what she said were weeks of delays and excuses about unsatisfactory work on her 2003 Hummer H2. She said the shop had refunded $200 of the $462 she had paid, but she wasn't satisfied.
Rudd says the employee responded by calling her husband, Billy.
"I was just personally attacked by your wife on Facebook and I don't appreciate it at all, pal," he said. "So I want you to get her in check before there's a big (expletive) problem here on my end."
The employee said he had done everything he could for her "and I don't like being attacked on Facebook." "And I'm telling you right now, deal with it before I deal with it."
Rudd said Maaco President Jose Costa called her Thursday, the day after she posted the recording, and said he couldn't fire the employee because he's a co-owner of the franchise. Maaco officials didn't respond to questions from The Associated Press about that call.
The company did not identify the employee in its statement Friday, apologizing for the incident. It said the franchise owner, who was also not identified, would suspend "the employee at issue" pending further review.
The company said the worker would get diversity and anger management training. Maaco said the shop would be temporarily closed "in order to pursue customer care training for the team."
Rudd said the company has also offered to repair her car, but she's not interested.
"Maaco will not touch my car now," she said.
I bet her husband is praying for an early death....I bet she is praying for his early death too...
This is my area.
Where no one can see, an awful lot of locals are bashing her for it.
I stay away from townies.
:D
What was wrong with the work? Then I’ll judge the business. The jack wagon calling the husband to get his wife in check is certainly a douchebag.
Odd name for a woman behaving like a Yankee.
For which part? They really don’t give you enough information about the story? Sounds like he was rude to a customer?
Where does one go for $462.00 worth of body shop repairs? I’d shut yer yap.
Am I misinterpreting something or are you taking the side of the guy who threatened this woman?
The key to a woman’s happiness is her sense that she has SUBMITTED somehow to him. That doesn’t guarantee her happiness, or even make it likely. BUT IT MUST BE THERE.
If she loses that, she will no longer really love him.
In fact even if it wasn’t really his aim, per se, this “nasty” mechanic was giving them a small chance of recapturing that.
Sorry, but that’s true.
They always come in 3’s.....no matter what part. ;)
“I was just personally attacked by your wife on Facebook and I don’t appreciate it at all, pal,” he said. “So I want you to get her in check before there’s a big (expletive) problem here on my end.”
The employee said he had done everything he could for her “and I don’t like being attacked on Facebook.” “And I’m telling you right now, deal with it before I deal with it.”
................................................
You have no clue what work was done or not done. But yet you side with the prick that made the above threat. Bravo. Would you have the same reaction if the same threat was made against your wife or any female that you cared about?
Tsk tsk tsk. I tell you some women are just too headstrong. Like the other day I was laying on the sofa watching ESPN with my favorite bamboo backscratcher and I snapped my finger for my wife to get me a beer and can you believe she got uppity on me and said “What the hell is that?” I told her I want a beer and it is her role as a wife that when I snap my finger she has to get to it immediately and get me that beer. Well can you believe she got me a beer and poured it all over my head? Women today are way too uppity, that’s all the cause of this feminism junk, they think like we owe them something, like taking them out more than once a year. Can you imagine that? I bought my wife a dress a couple years ago, a whole dress that cost me $45 dollars and already she wants another one! What is the world coming to I ask you that? Women is getting way too uppity nowadays.
Someone needs to keep that woman in check!
I am betting the emasculated hubby says one thing around her....’yes dear’.
I’d tell her to shut up and fix me a sanich! Right after she gave me a hummer. :)
Or maybe, like some of us, he enjoys being with strong, assertive and self-confident women.
Bet her poor husband hasn’t had a sammich in a loooooong time.
With ya on that. You’d be lucky to get a free estimate for $462. :D)
Sounds to me like a bunch of immature people throwing tantrums.
The company should terminate the employee if they know what’s good for them, because he shouldn’t have done what he did by going on FB(VERY unprofessional); and that lady’s husband had best run like hell from her if he knows what’s good for him, because she seems to be a straight up bitch that will eventually take him for every penny he’s ever worked for, subjecting him to a lifetime of pain and misery.
Another lesson learned is to NOT use Facebook. I never have, and my life is much better for it...
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